Robert Mize Email & Phone Number

Austin, Texas Metropolitan Area

United States

• Regional team lead and escalation point for junior engineers on all aspects.• Configuration of Protocols for IPv4 and IPv6 addressing including MPLS, BGP, OSPF, and ISIS• Configuration and Troubleshooting of Service Provider network services.• Multi-vendor environment utilizing Juniper Networks, Cisco Networking and Alcatel-Lucent Technologies devices.• Configuration and troubleshooting of Customer Edge devices from Adva, RAD, Cisco and Juniper networks• Maintained… Show more • Regional team lead and escalation point for junior engineers on all aspects.• Configuration of Protocols for IPv4 and IPv6 addressing including MPLS, BGP, OSPF, and ISIS• Configuration and Troubleshooting of Service Provider network services.• Multi-vendor environment utilizing Juniper Networks, Cisco Networking and Alcatel-Lucent Technologies devices.• Configuration and troubleshooting of Customer Edge devices from Adva, RAD, Cisco and Juniper networks• Maintained Cellular Backhaul transport for large Providers Show less

• Monitor, maintain and support BroadSoft platforms and support network hardware, software and communication links to diverse customers • Technical support and repair for Evolve VoIP products• Configure and operate new and existing infrastructure devices including LANs, WANs, wireless networks, routers, switches• Technical Support team that monitors, maintain, and supports network hardware, and communication links on Cisco, Alcatel, and Juniper networks.• Ensures proper network… Show more • Monitor, maintain and support BroadSoft platforms and support network hardware, software and communication links to diverse customers • Technical support and repair for Evolve VoIP products• Configure and operate new and existing infrastructure devices including LANs, WANs, wireless networks, routers, switches• Technical Support team that monitors, maintain, and supports network hardware, and communication links on Cisco, Alcatel, and Juniper networks.• Ensures proper network connectivity of all sites, servers, workstations, telephone equipment, fax machines and other network appliances for our customers• Troubleshoot network related problem for VoIP and Data solutions • Resolve maintenance and repair trouble tickets in various systems• Mentor and train new employees platform and standard configuration specific to our network• Liaison with carriers, vendors, and other parties to isolate and resolve customer or network impairments• Competent multi-tasking repair projects, customers, and timelines concurrently in high-pressure situations Show less

I managed and executed fiber optic projects in Northern Kentucky. I was responsible to procure and track all resources related to this work to ensure project deadlines are met. My work has the potential to affect Time Warner’s most critical infrastructure including cell towers, commercial businesses, and residential customers. I possess strong communication skills to relay plans to contractors and effectively diagnose and analyze all fiber related problems in this network to minimize customer… Show more I managed and executed fiber optic projects in Northern Kentucky. I was responsible to procure and track all resources related to this work to ensure project deadlines are met. My work has the potential to affect Time Warner’s most critical infrastructure including cell towers, commercial businesses, and residential customers. I possess strong communication skills to relay plans to contractors and effectively diagnose and analyze all fiber related problems in this network to minimize customer impact. I have successfully restored emergency outages by leading troubleshooting efforts and using quick problem solving tactics to uphold the mission of Time Warner. Show less

• Team chief: Commercialization Project on multiple US bases during Operation Iraqi Freedom• Managed more than a dozen Troops to execute commercialization project mission• Coached troops in courses, leadership roles, on the job training and life skills• Directed troops to meet deadlines and creatively solve problems• Applied conflict resolution techniques within team• Developed, educated, and nurtured collaborative working teams to increase problem solving efficiency… Show more • Team chief: Commercialization Project on multiple US bases during Operation Iraqi Freedom• Managed more than a dozen Troops to execute commercialization project mission• Coached troops in courses, leadership roles, on the job training and life skills• Directed troops to meet deadlines and creatively solve problems• Applied conflict resolution techniques within team• Developed, educated, and nurtured collaborative working teams to increase problem solving efficiency • Expanded fiber optic capabilities to service 87,000 soldiers in two different theaters of operation under my leadership• Risk Assessment Trainer—communicated updated hazards and taught advanced skills• Built fiber optic cable networks for the entire base ring infrastructure• Installed, operated and performed maintenance on cable and wire communications systems, communication security devices and associated equipment. • Proficient using electronic signal equipment such as Digital Group Multiplexers, Remote Multiplexing Combiners, repeaters, restorers, voltage protection devices, telephones, test stations, intermediate distribution frames, and related equipment• Supervised cable communications systems to ensure circuit and system quality Show less

Ccent, 4.0

Education record

Education record

Telecommunications, Microwave, Radio, Phone Systems, Coax Cable