Robert Moore Email & Phone Number

Hamilton, Gb

United Kingdom

Responsible for defining strategy and accelerated execution plan ensuring a “One Honeywell” Customer Experience Transformation. Focus areas enabling omni-channel customer engagement & Self-Service Experience:• Expand eCommerce to enable seamless buying experiences• Enable single pane of glass to give agents holistic view of customers• Implement chat to support customers and agents• Increase call/case deflection through automation & self-service• Empower the Digital… Show more Responsible for defining strategy and accelerated execution plan ensuring a “One Honeywell” Customer Experience Transformation. Focus areas enabling omni-channel customer engagement & Self-Service Experience:• Expand eCommerce to enable seamless buying experiences• Enable single pane of glass to give agents holistic view of customers• Implement chat to support customers and agents• Increase call/case deflection through automation & self-service• Empower the Digital Customer with frictionless service• RPA (Robotic Process Automation) - Digitized Transformation Show less

United States

Global Product Line Director for the Electromechanical business at Honeywell Sensing and Productivity Solutions.• Global ownership of the business unit and expected to deliver results, with the following responsibilities:• Full P & L accountability – strategy setting and implementation to deliver growth; alignment with multi-regional Operations, Finance and Engineering to drive continuous improvement..• Identification and development of new product platforms for long term business… Show more Global Product Line Director for the Electromechanical business at Honeywell Sensing and Productivity Solutions.• Global ownership of the business unit and expected to deliver results, with the following responsibilities:• Full P & L accountability – strategy setting and implementation to deliver growth; alignment with multi-regional Operations, Finance and Engineering to drive continuous improvement..• Identification and development of new product platforms for long term business growth as well as maximization of returns from existing product line portfolios. • People management: strongly focused on implementation of effective organizational structure to achieve growth objectives; including clearly articulated roles and responsibilities; unambiguous reporting structures and robust commitment to ongoing skills / talent development of employees. • Close alignment with S&C global leadership to define and implement strategies to achieve operating targets and deliver short and long term profitable growth. Show less

Scotland

Regional Business Director for the Electro Mechanical and Test & Measurement business units at Honeywell Sensing and Control. • As a member of the EMEA S&C Leadership Team, the Business Director has complete ownership of the business unit and is expected to deliver results, with the following responsibilities:• Full P & L accountability – strategy setting and implementation to deliver growth; alignment with multi-regional Operations, Finance and Engineering to drive continuous… Show more Regional Business Director for the Electro Mechanical and Test & Measurement business units at Honeywell Sensing and Control. • As a member of the EMEA S&C Leadership Team, the Business Director has complete ownership of the business unit and is expected to deliver results, with the following responsibilities:• Full P & L accountability – strategy setting and implementation to deliver growth; alignment with multi-regional Operations, Finance and Engineering to drive continuous improvement..• Focus on driving growth: Development and execution of robust regional (EMEA) product line growth strategy, across multiple vertical markets, countries and channels and management of highly diverse, high mix customer set. This requires close alignment with global product management / leadership teams, regional sales leaders and strategic marketing functions to achieve growth. Show less