Robert Moussa Email & Phone Number

Berlin, Germany

Berlin Area, Germany

- Generating content for the social media pages- Writing press releases- Developing and implementing PR strategies- Liaising with and answering enquiries from media, individuals, and other organisations- Engaging with users on social media platforms - Organising events including press conferences, open days, press tours, etc..

Berlin Area, Germany

• Improved customer service experience • Took ownership of customers issues and follow problems through to resolution• Kept accurate records and document customer service actions and discussions• Analysed statistics and compile accurate reports• Mentored and developed customer service agents and nurture an environment where they can excel through encouragement and empowerment• Utilised assets to achieve qualitative and quantitative targets• Maintained an orderly workflow according to priorities

Dubai, United Arab Emirates

- Relationship building and networking with clients and the media- Monitoring the media, including newspapers, magazines, journals, broadcasts, newswires, social media sites and blogs, for opportunities for clients - Working as part of an account team to develop client proposals and implement PR activity- Preparing client reports and attending client meetings- Event management, including press conferences and promotional events- Attending and promoting client events to the mediaMy clients included: FENDI, Moet Chandon, Kielh's, MINI, Mercedes, Evian, Burberry

Film Diploma, Film/Cinema/Video Studies

Activities and Societies: Acting, Directing, Script WritingGraduated with specialty in Film Directing & Production

Bachelor Of Arts (B.A.), Mass Communication/Media Studies