●Conducted objective data mining, data integration, evaluation, analytics and visualization on data to provide analysis of performance and generate useful insights to drive decision making.●Updating and improving the dashboards regularly to enhance their performance and user experience●Ensuring adherence to data governance by securing and protecting confidential or sensitive data according to data protection laws and standards●Providing training and support to end-users to help them navigate and use the dashboards effectively.● Creating reporting and interactive visualizations/dashboards and reports using Power BI and Tableau facilitating informed decision-making globally.●Collaborated with cross-functional teams i.e. management team and marketing team to establish and maintain a robust Master Data structure,●Used predictive modelling using python to predict trends and market movements, aiding in proactive strategy development. ●Automation manual data reporting tasks, leading to a 40% reduction in errors and improved overalloperational efficiency.●Managing and maintaining global databases, ensuring data warehousing and data quality assurance.●Ensuring user rights and privileges on access of information is well maintained and effected appropriately.●Identified and resolved performance bottlenecks in the BI solutions for efficient data processing.●Led projects geared towards innovating overall experience reporting sphere.●Utilizing SQL, Python and R to develop efficient data analysis solutions.●Developing and documenting BI development processes, including data models, database management systems, ETL workflows, and report/dashboard specifications.●Detail Oriented to confirm accuracy and completeness from the various data source.●Utilize tools like Google Data Studio, BigQuery, SQL Server Management and ETL Tools for analysis.

An NGO focused on providing safe sanitation in non-sewered areas of growing cities affordable and accessible for everyone.Responsibilities:● Acted as a System Administrator for the Salesforce Administration Software.● Ran tests on: Computer programs, hardware elements and network devices to keep speeds andperformance at optimal levels and adjust as the company grew.● Discussed potential problems with internet, network and computer usage with other staff members and explained how to get the best performance from individual workstations● System Administrator of the company CRM, Salesforce System.● Setting up and maintaining of the company firewall system.● Implementing the BCP plan for the company in case of any failure in systems or network● Preparing monthly reports on Laptops, Servers and printers and IT Infrastructure development● Backup processes and verification of checks and recovery management.● Patched software and installed new versions to eliminate security problems and protect data.● Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.● Configured hardware, devices and software to set up work stations for employees.● Maintained servers and systems to keep networks fully operational during peak periods.● Trained users on how to operate components and systems.● Performed tests of functionality, security and performance of different workstations and devices.

A Government Parastatal focused on Electricity distribution in the rural areas of the Country.Responsibilities:• Install and configure computer hardware, authorized software, systems, networks, printers, and scanners.• Offer technical support to all end users of hardware & software issues.• Ensure that company data is safely backed up to OneDrive and SharePoint.• Daily monitoring of servers to for optimal performance,100% uptime and availability of systems.• Undertake simple development tasks on the Information Management Systems as assigned from time to time.• Serve as a productive project team member by completing assigned tasks.