• Performed role as a manager (8 and 20) and senior developer, overseeing a team off shore Business Intelligence planners. Developed and maintained multimillion deliverables for thousands of users, assisting pharmaceutical clients• Directed teams in business rules and best practices for production ready deliverables• Implemented documenting and testing procedures for all production deliverables• Led troubleshooting of software bugs and designed solution plans • Directed several software upgrades, confirming a zero impact on production • Managed process of migrating applications from one platform to another. • Organized and led designing visualizations• Communicated with internal and external clients addressing specific application questions, or issues• Led and designed a plan for team of developers improving proficiency across applications• Directed applications designed to be within HIPPA standards.• Business Intelligence Applications: MicroStrategy, Qlik Sense, QlikView, Tableau, WebStack and Mapbox• Databases: Snowflake, Redshift, Oracle and Jethro databases.• Pharmaceutical Data: claims medical, hospital, and prescription, non-retail, demographic, long term care, prescriber, payer, patient dimensions, retail, mail order, specialty, geography and census data.• Software: JIRA, Workday, Service Now, Databasics, Visio

• Designed internal and external architecture for high level clients within HIPPA standards• Experience designing (Tables, Facts, Attributes, Hierarchies and Transformations) using MicroStrategy Architect• Worked in-person with clients to gather, review, validate and document the customized business requirements• Multitasked Architect, Administrator and Developer roles simultaneously• Led a team of developers improving performance and setting up best practices• Advised as a BI SME on building a support model for the production support team• Designed testing procedures for the BI deliverables• Developed reports and dashboards on several projects• Developed documentation for architecture and reporting standards• Advised on administration requirements and production tuning• Worked as an Architect/Administrator/Developer using MicroStrategy, QlikView, Tableau and OBIEE• Extensive experience writing SQL while developing, testing and performance tuning• Experience dealing with large pharmaceutical data.

• Managed and maintained the MicroStrategy Narrowcaster process delivering and implementing hundreds of workbooks for pharmaceutical clients• Developed analytic reports and advised clients on design in order to achieve maximum value for their organization• Designed best practices for MicroStrategy implementation and led technical problem solving and systems projects support• Advised the production support team on data investigations• Worked as an administrator, maintaining hundreds of users’ security rights

• Consulted with clients on design of new reports to achieve maximum value for the organization• Optimized reports to increase performance• Worked with a team to trouble shoot client reports or data issues• Documented development and testing procedures• Installed and supported MicroStrategy Desktop on client machines• Developed status reports including issues and risks assessment