Robert Mullis Email & Phone Number

Monroe, Nc, Us

Monroe, Nc, Us

• Built an enterprise grade IT operations group from the ground up. • Led IT operations integration, enhancing service delivery and cybersecurity posture.• Modernized infrastructure with strategic investments, securing grants for key projects.• Achieved $110K cost reduction through vendor negotiations and consolidation.

Redmond, Washington, Us

Chartered with provisioning leased fiber for long haul Metro and Colo space. Adopted a team of Strategic Sourcing Managers Leading a team of 27 Telecom PMs, OSP telecom Engineers and Sourcing Managers.• OSP Dark Fiber Negotiating Dark Fiber IRUs and Leased Master Services agreement for long haul in Canada to allow Microsoft to grow as a wholesale fiber buyer • OSP EngineeringLeading a global Team of Outside plant fiber engineers accountable for sourcing standards, Risk evaluation in go no go, decision making on land and lease facility evaluations. Route planning, and complex over build/pull migration planning.

Redmond, Washington, Us

IBuilt a team of 50 Designing, and managed the execution of OSP Fiber Routes, Entry, and survivability through leased fiber programs. Managed OSP Fiber Globally through newly established standards and primer processes. • Recruiting o Produced on time metrics increase to 100%,on time path attainment with near 0 rework across a portfolio of hundreds of individual projects by recruiting Optical Fiber Engineers from industry into positions created to fulfil a need to lower rework required due to design errors. • Standards and Primero Spearheaded, designed, and established a primer process for sourcing and acquisitions, Datacenter Engineering and Construction to deliver fiber into our facilities and point of use. o Spearheaded, designed, and established a working process to ensure right of way easements were addressed in the time needed to deliver our network.

Redmond, Washington, Us

Led a Team of 40 Engineers, Technicians, Managers and PMs on the design and delivery management of Outside Plant Fiber Systems, Leased Circuits for Cloud Innovation, Operations, Innovation functions.• Staff Developmento Onboarded and trained two Managers responsible for deployment and execution in EMEA and Amer o Performed SWOT analysis and determined a training strategy for the existing group; and changed hiring strategy to match the upskilled needs of the organization• Strategy & Leadershipo Hired and developed an OSP Engineering Team for Metro Fiber Design and building entry with accomplishments including • Produced pulling OSP fiber delivery KRs from P90 of 22 months to P90 12 in 1 year• Reduced design and engineering defect for Metro Fiber rework to near net-0 in 1 year

Redmond, Washington, Us

Served as Resource Manager leading V-Team of 10 Service Engineers and Program Managers with responsibility for more than $10M governance, management, service and infrastructure delivery, financial forecasting, defect tracking and remediation of networking related facilities programming• Operations Leadershipo Produced Facility and Dark Fiber within 98% OTD against target; and maintaining a $3M budget for vendor support by partnering with Azure and DC Operations, to create and launch Operations Management Center Program and a WAN Operations Program while enabling the fast-track implementation of the regional network refit • Project Managemento Managed optical and IP Systems installation using defined KPIs (e.g., 100% OTD; and 0 defects) for ROB scoring with team of 11 Service Engineers

Redmond, Washington, Us

Managed WAN technology deployment for Microsoft Datacenter and Colo 40 locations in EMEA for Azure, Bing, Office 365, Xbox, and other Services with team of two matrix-reporting line Operations Managers. • Policy & Program Deploymento Managed deployment of core networking services throughout Europe, South America and the United States delivering; and implementing processes for optical service delivery (e.g., DWDM optical gear, dark fiber delivery, circuit provisioning and router installation).• Business Process Improvemento Produced the unblocked streaming of the World Cup and relief of world events by partnering with DC Operations, Planning and Engineering leaders to improve deployment and incident response processes – meeting delivery and budget requirements by days

Redmond, Washington, Us

Manage WAN technology deployment for Microsoft Datacenter locations. • Managed deploying core networking services in Europe, South America and the United States. • Organizes optical service delivery including DWDM optical gear, Dark fiber delivery, Circuit provisioning. • Assisted in establishing processes for implementation that included Operations teams.

Chesapeake, Virginia, Us

Managed a team of 8 network, voice, application load balancing and security engineers and 4 analysts. Guided the team to pursue technology and service our customer base.

Chesapeake, Virginia, Us

Designed and managed various network, infrastructure and voice systems for a fortune 300 retail company.

Chesapeake, Virginia, Us

Engineered and managed various network and voice projects.Accomplishments: • Implemented Cisco VoIP • Implemented Cisco UCCX for Family Dollars various call centers. • Implemented Spunk syslog collection server for event correlation. • Assisted with F5 LTM (Load balancer) design configuration for multiple environments • Implemented External F5 GTM for Global Load balancing.

Chesapeake, Virginia, Us

While hired as a network analyst and I also served as Project manager for several large-scale enterprise projects.

Served as a teacher and network administrator for SPCC for almost 5 years. Left for Family Dollar.

Mx

Supported this startup company as it grew. Did PC support, printer support, Router, Switches, wireless access and bridges.

Charlotte, Nc, Us

Worked as IS administrator until Delavan closed the plant I worked at.

Bs, Information Technology Networking Emphisis

Aas, Got, Routing And Switching, It Networking