Robert Munoz Email & Phone Number

Monterrey, Nuevo León, Mx

-User experience design, Data Analytics solution design, project management, drafting key requirements and working closely with developers across the globe to enable our user community, senior management and executive committee to have access to a global BI platform, using data to drive better decisions for business.- Collaborated with the senior team leads, using JIRA, to help prioritize stories, tasks, and their dependencies to ensure a smooth agile process. - Led sessions and workshops, in person and remote, using MIRO for requirement gathering, analyzing conceptualizing business, user functional requirements for any solution for continuous improvement.- Worked collaboratively with product owners, designers, business analysts, developers, architects to ensure comprehension and feasibility of requirements. Responsible for reviewing test cases and clarifying requirements to ensure complete coverage of requirements and extensively involved in User acceptance testing (UAT), End to End, System Integration Testing (SIT), Functional Testing, Regression Testing, Validation Testing.Key experiences in this position2020 - UKG Dimensions Time Management system implementation with SuccessFactors and SAP Payroll integration2018 - Implementation SAP SuccessFactors Employee Central, Recruitment, and Onboarding modules for CEMEX USA in coordination with Global Deployment teams

Monterrey, Nuevo León, Mx

• Standardized Timekeeping system usage for So-Cal concrete business operations by analyzing system configuration, working with IT to configure in accordance to business needs, creating training materials and training its users.• Increased employee engagement survey participation rate from 10% during 2015 to 90% in 2016 by going out and discussing with our workforce their constraints to complete the surveys and executing a strategy to eliminate them.• Provided Management training for 60+ Front Line Managers on soft skills. Identified their core needs by surveying the managers and their employees.• Managed the largest US sub-region (700+ employees) by effective delegation and constant communication.

Monterrey, Nuevo León, Mx

Rueil Malmaison, Paris, Fr

US administration• Administer daily activities for 2 different non-union/salaried 401(k) plans, 4 different 401(k) union plans and 3 non-qualified plans.• Process annual 5500 forms, compliance testing coordination, external audit preparation and support.• 4 Company acquisitions and plan mergers into our existing 401(k) plan and creation of new benefit plans to accommodate population accordingly.• Continuous improvement leader for the US benefits teamCA administration• Administer daily activities for 2 DC Pension Plans and 2 Group RRSP.• Prepare and coordinate Form 7 filing• 2 Company acquisitions and plan mergers into our DC and RRSP plans

Rueil Malmaison, Paris, Fr

• Coordinated, administered and communicated compensation and benefits plans and programs such as medical and dental coverage, disability, life insurance, pension and 401(k) and incentive plans.• Provided information to employees regarding company policies, procedures, salary administration, incentive data and benefit issues.• Maintained and processed a variety of confidential records including personnel files, payroll changes, and open enrollment.

Monterrey, Nuevo Leon, Mx

• Perform accounting and clerical tasks related to the efficient maintenance and processing of accounts payable transactions.• Worked with the suppliers to develop a payment schedule in order to better manage workload for the month

Monterrey, Nuevo Leon, Mx

Create and manage data bases in which a record of the company’s international shipments was kept. Follow-up of service orders coordinating arrival and departure time of international shipments.

Paris, Île-De-France, Fr

Provide customer service which enriched my communication skills to provide quick answers to the customer and managing situations by talking it through and solving the issue.