Robert Murray Email & Phone Number

Victoria, Bc, Ca

Victoria, British Columbia, Canada

• Independently reviews, assesses, and analyzes applications for access to gaming funds within the regulatory framework of the Gaming Control Act, Guidelines, Conditions, policies and procedures.• Reviews and applies judgment and discretion, to determine organizational eligibility to receive community gaming grants. This includes revieing constitution and bylaws, organizational structure, financial statements, and membership requirements.• Determine program eligibility by assessing… Show more • Independently reviews, assesses, and analyzes applications for access to gaming funds within the regulatory framework of the Gaming Control Act, Guidelines, Conditions, policies and procedures.• Reviews and applies judgment and discretion, to determine organizational eligibility to receive community gaming grants. This includes revieing constitution and bylaws, organizational structure, financial statements, and membership requirements.• Determine program eligibility by assessing community benefit, viability, financial need, participation, accessibility, community support, and inclusiveness.• Prepares written decisions using clear and succinct language.• Monitors the use of gaming proceeds for compliance with guidelines and conditions including reviewing and assessing organizations' financial statements, Gaming Account Summary Reports, Use of Grant Fund Reports to ensure that grants have been used for eligible expenditures. Takes appropriate action when non-compliance is detected, including initiating Requests for Assistance from Audit.• Reviews and assesses Audit and Investigations reports and determines any necessary corrective action or sanctions.• Communicates with client organizations to explain requirements for grant applications, obtain additional information, and explain funding decisions.• Research and prepare background information for reconsiderations and special projects or reports as requested by Director or Supervisor. • Identifies, develops and researches emerging issues and trends that may impact branch policy and guidelines, which includes developing documents on specific funding sector trends and issues to provide input to working groups that are developing recommendations and solutions. • Trains and mentors new grant analysts. Show less

Victoria, Canada

• Investigate Salary discrepancies and make sure salary is being charged to the proper area of the chart of accounts.• Create salary budget for next fiscal year using the salary budgeting tool.• Track expenditures against forecasting in the financial forecasting system in budgeted program areas.• Process payments to program areas for services rendered by the Ministry of Environment.• Aid Senior Financial Analyst and Corporate Service Manager with any other… Show more • Investigate Salary discrepancies and make sure salary is being charged to the proper area of the chart of accounts.• Create salary budget for next fiscal year using the salary budgeting tool.• Track expenditures against forecasting in the financial forecasting system in budgeted program areas.• Process payments to program areas for services rendered by the Ministry of Environment.• Aid Senior Financial Analyst and Corporate Service Manager with any other investigative and client service needs• Spill Cost Reconciliation for Environmental Emergency Program Spill Response to recover governmental expenditures from responsible parties Show less

• Pull balance sheet reports in the financial data warehouse on a regular schedule to aid with end of year account reconciliation • Assign Contract numbers to clients using approved naming conventions• Process account receivables• Balance client Corporate credit cards and advise clients that have not submitted them to accounts payable• Assist clients in setting up expense authority in the corporate accounting system• Aid financial officers with any other investigative and… Show more • Pull balance sheet reports in the financial data warehouse on a regular schedule to aid with end of year account reconciliation • Assign Contract numbers to clients using approved naming conventions• Process account receivables• Balance client Corporate credit cards and advise clients that have not submitted them to accounts payable• Assist clients in setting up expense authority in the corporate accounting system• Aid financial officers with any other investigative and client service needs• Base position Show less

Victoria, Bc

• Process emailed invoices using the Corporate Accounting System (CAS) with a high level of detail to pay suppliers that provide goods and services to the government.• Quick and efficient responses to client inquiries to provide the best customer service.• Process emailed Corporate Credit Card Reconciliations with a high level of detail.• Set up new contracts within the iProcrument system and in CAS so that invoices can be matched to them and to encumber funds within the financial… Show more • Process emailed invoices using the Corporate Accounting System (CAS) with a high level of detail to pay suppliers that provide goods and services to the government.• Quick and efficient responses to client inquiries to provide the best customer service.• Process emailed Corporate Credit Card Reconciliations with a high level of detail.• Set up new contracts within the iProcrument system and in CAS so that invoices can be matched to them and to encumber funds within the financial ledgers. • Process adjustments to charges in different budgetary areas between program areas and/or Ministries• Worked with Financial Officers to investigate missing payments.• Modified encumbered contracts as per Financial Officer, Qualified Receiver, and Expense Authority requests.• Very quick learner of government and accounting systems. I was put in charge of my own divisional inbox within one month (Resource Stewardship Division) Show less

Vancouver

• Help guests with quick, safe, and courteous Valet services• Take guests luggage and graciously welcome them to the hotel at the Belldesk• Reserve concierge, recommend tours, points of interest, and restaurants for guests. Booked tours and transportation for guests. Arraigned amenities for guest’s special occasions.• Reserve Command Centre Agent, take incoming calls to the hotel and from guest rooms, organize guest requests and input task in guest request tracking program… Show more • Help guests with quick, safe, and courteous Valet services• Take guests luggage and graciously welcome them to the hotel at the Belldesk• Reserve concierge, recommend tours, points of interest, and restaurants for guests. Booked tours and transportation for guests. Arraigned amenities for guest’s special occasions.• Reserve Command Centre Agent, take incoming calls to the hotel and from guest rooms, organize guest requests and input task in guest request tracking program (StarGuest), followed up on reservations in our hotel room management software (LightSpeed) and made sure that proper deposits were taken, checked that room and ancillary charges were accurate, coordinated in room dining orders with food and beverage while maintaining a high level of accuracy in our dinning point of sale system. Show less

Vancouver, Canada Area

• Contribute to the daily sales through great customer service and passive sales techniques.• Cashier• Warehouse work• Completed my Wine and Spirit Education Trust Level 2 in Spirits and Level 1 in Wines.

Vancouver, Canada Area

• Complete personal and business customers daily banking transactions• Investigate customers banking issues and resolve their banking concerns to create a great customer experience• Open, close branch, and help Assistant Branch Manager in the daily tasks required to operate the branch.• Control cash orders and ship outs.• Process suspended transactions and investigated resolutions for items that could not be posted to customer’s accounts.• Organized branch paperwork and… Show more • Complete personal and business customers daily banking transactions• Investigate customers banking issues and resolve their banking concerns to create a great customer experience• Open, close branch, and help Assistant Branch Manager in the daily tasks required to operate the branch.• Control cash orders and ship outs.• Process suspended transactions and investigated resolutions for items that could not be posted to customer’s accounts.• Organized branch paperwork and shipping for storage.• Risk based decisions on customer’s accounts to maximize customer service while limiting company exposure.• Book appointments and create positive customer interaction to maximize sales while providing customers with beneficial products. Show less

Vancouver

• Open brand new location and through creating effective Financial and Sales Action Plans increase revenue $50k in first 6 months• Fully trained staff in FINTRAC requirements for large foreign transaction, wire transfers, and Large cash transactions• Implemented multiple area marketing plans and business to business sales which increased downtown stores revenue by 25%• Hired multiple staff for location with full involvement of selection process• Implemented standardized training… Show more • Open brand new location and through creating effective Financial and Sales Action Plans increase revenue $50k in first 6 months• Fully trained staff in FINTRAC requirements for large foreign transaction, wire transfers, and Large cash transactions• Implemented multiple area marketing plans and business to business sales which increased downtown stores revenue by 25%• Hired multiple staff for location with full involvement of selection process• Implemented standardized training for the district as my branch became the training branch for our district.• Responsible for accurate debt management and meeting budgetary requirements• Made final decisions on risk management for multiple locations within the Vancouver area• Implemented retention plans to maintain a high level of customer service and profitability for the branch.• Served customers with the utmost care and created long lasting relationships with our branch. Show less

Vancouver

• Hire staff for district; conduct interviews, check references, and make recommendations• Project Lead of Olympic Hotel Marketing Campaign. Created targeted Marketing Campaign in which over 80 hotels were visited by my staff and me. I created scripting for cold calling businesses and personal visits to hotels. Reported results to Regional VP and Olympic Marketing Coordinators. This campaign lead to the Vancouver region tripling projected Foreign Exchange revenue and doubling other… Show more • Hire staff for district; conduct interviews, check references, and make recommendations• Project Lead of Olympic Hotel Marketing Campaign. Created targeted Marketing Campaign in which over 80 hotels were visited by my staff and me. I created scripting for cold calling businesses and personal visits to hotels. Reported results to Regional VP and Olympic Marketing Coordinators. This campaign lead to the Vancouver region tripling projected Foreign Exchange revenue and doubling other ancillary products.• Research Branch and District Profit and Loss Statements to make effectual changes that have lead to large increases in revenue and large decreases in debt at multiple stores. Reduced debt at multiple stores by over 200% YOY.• Establish multiple Local Area Marketing initiatives to maintain high levels of business to business relations. Created successful business to business relations with multiple cell phone operators and grew pre-paid card sales by 400%. Branch went from last place to first place in district sales within 2 months. Continued this revenue growth by targeting other business such as ESL schools and travel agencies• Established lapsed customer calling and commercial customer calling pools at multiple branches that lead to increased commercial sales and reclaiming lapsed customers.• Ensuring compliance with LP and Provincial Legislation. Consistently achieved corporate audit scores of 90% and above Show less

Trained and worked in a high intensity environment that helped to develop stress and time management skills, especially during catered and sporting eventsofficial restaurant of the BC lions from 2005 to 2006

• Maintained a detailed and accurate database of alumni according to donation history and location• Solicited donations and provided updates to alumni on recent events at CMU • Specialized in PBS pre-on-air donation drive. Retained a 40% donation rate from previous on air donors which was highest out of a staff of 30.• Personally raised over $25,000 for the school out of the $1.3 million goal for our department• Recognized with Unsung Hero Award for most PBS donations… Show more • Maintained a detailed and accurate database of alumni according to donation history and location• Solicited donations and provided updates to alumni on recent events at CMU • Specialized in PBS pre-on-air donation drive. Retained a 40% donation rate from previous on air donors which was highest out of a staff of 30.• Personally raised over $25,000 for the school out of the $1.3 million goal for our department• Recognized with Unsung Hero Award for most PBS donations generated during the 4 pre-on air drives. • Trained new staff on scripting and closing donations for multiple calling pools.• Simplified calling scripts and helped senior staff with scripting to target alumni more effectually. This lead to 25% increase of donations than the previous cold calling scripts. Show less

Bachelor Of Science, History; Archival Research

Activities and Societies: Intramural football, soccer, floor hockey. Campus ACLU. Started as a Computer Science student focusing.

High School Diploma

Activities and Societies: Football, Drama Attended all boys catholic school. Played football for my first two years. Participated.