Robert Murray-Pullins Jr Email & Phone Number

Philadelphia, PA, US

Philadelphia, Pennsylvania, United States

Partners Navigator is responsible foster relationships to grow membership for Kidz Partners. Additionally, assist with retention of Kidz Partners members. The Kidz Partners Navigator will create strategic partnerships in the approved service area that provide opportunities to present the Kidz Partners product to eligible individuals and, when applicable.

Philadelphia, Pennsylvania, United States

Hands from the Heart Home Healthcare Services is a Pennsylvania privately owned home care agency committed to driving a qualitative approach to employees and clients alike. Our mission is to provide the highest quality and most comprehensive non-medical homecare services through compassionate and well-trained caregivers dedicated to supporting the unique.

Philadelphia, Pennsylvania, United States

• Instituted the companies first sales system later expanding it into a full-scale sales department by implementing strong community engagement and establishing relationships with surrounding senior centers, hospitals.
• Assisted in developing policies, procedures, goals, and objectives for the sales and customer care department. Tracked and reported sales results to customer care directors
• Responsible for supervising sales team and coordinating with customer care team to ensure all clients were fully staffed.
• Established a strong pipeline of referrals over the course of 2 years grew Jevs client base by 15% bringing in 135 new cases.

Greater Philadelphia Area

• Worked with Accounts Manager to identify top accounts, target skill sets, assess client staffing requirements, and other branch operations including sales, payroll, finances, client referral intakes, client opens and.
• Coordinated the work schedules of 100 external employees with 300 clients, constantly communicating and collaborating with both parties to ensure client and employee needs were fulfilled.
• Negotiated schedules, wage rates, and other terms and conditions of employment with external staff
• Handled grievances, assisted patients and clients with questions/concerns/call-offs, including after business hours while on-call during the week and weekend

122 Mill Rd Suite a130, Phoenixville, PA 19460

• Established financial reports by collecting, analyzing, and summarizing account information and trends
• Assisted and provided information to patients, clerical staff and insurance companies, as well as identified and resolved patient/physician billing complaints.
• Conducted real-time phone monitoring and coaching to service agents to maintain required service levels
• Ensured services/supplies were billed timely and appropriately and rejections/errors researched and resolved to meet timely filing deadlines