Working in a multiphone system, responding to both homeowner’s and client’s needs in Microsoft office in a timely manner. In addition to maintaining a call-log.Explaining and executing ACH Automatic payment system to homeowners.Generating ACH Report in Cinc Systems and maintaining a thorough Microsoft Excel Sheet.Navigating share drive documents and e-filing for individual department usage.Familiarity navigating with main Utility Companies websites, phone systems and completing turnover requests for SCE, SDGE, EMWD, IID, etc.Reviewing and authorizing web access payment systems through Cinc WebAxis.Reviewing completion requirements and Issuing Surety Bond Release Letters for builders for Annexation and DRE Phases.Indexing Homeowner Information Change forms.Maintaining a Utility Coordinator tracking sheet in excel.Generating Statements, Ledgers, and Transaction History for homeowners upon request.Familiarity with Vendors in area in a variety of expertise.Creating Invoices and Reviewing Architectural Review Report in Microsoft Publisher Monthly.Assisting in Filing for Collections and Accounts Payable.Processing Utility Invoices for StrongRoom and AvidExchange.Scanning loose filing with the Escrow Department.Fast paced problem solving for homeowner’s Transaction Discrepancies including application of credits and violation fines.

Identifying and summarizing key information.Entering required information into EMR/EHR.Indexing paper and electronic material for medical recordsScanning loose filing with the HIM Department.Accurately keying information for EHR.Collecting and preparing 3rd party document management.Applying precise judgment for filing to proper provider and appropriate locating in HER system.Assisting patients with basic medical records questions.HIPPA compliant knowledge, understanding of medical terminology & differentiating document types from various providers.Communicates effectively in written and oral formats about clinical information.Able to navigate the EMR/EHR and legacy information systems adeptly.Accurately enter data/notes into EHR according to protocol.Proficient in Microsoft Office and Adobe.Excellent organizational and time management skills.Excellent interpersonal communication with Microsoft teams, slack and outlook.Able to complete ~1000 files in batches daily within allotted shift time.Correctly identify diagnostic reports.Indexing physical information with correct chart and naming convention.Adept understanding medical terminology in correlation to department relevance.Recognizing documentation and promptly issuing the follow up protocol.Assembling SOP and job aides with visual cues for training purposes.Handling basic IT issues with scanners and setting up work stations.

Taking initiative to complete tasks assigned.Maintaining Quality control.Check signer for checks over $50,000 amounts.Receiving Mail and logging in excel sheets.Posting incoming wires from designated excel sheet.Maintaining an accurate inventory of check stock and supplies for office.Completing trials and balance, BAC letters specifically.Meeting scheduled FedExed priorities for clients with Title 365.Demonstrating best methods for serving clients.Assisting customers and clients with inquiries with accuracy.Answered multi-line phone system to respond to inquiries and delegate requests to correct departments and personnel.Provided guests with above-and-beyond service, including follow ups, outlook emails, and maintaining a professional demeanor always.Flexibility in schedule to assure the completion of assignments.Voiding checks and uploading checks to banking system.Maintaining all out going hold requests as well as assisting with HOI Premiums.Keyholder for Banking supplies.Processing return mail and uploading to excel sheet.Detailed oriented with notations in applications for checks that require clarity of disbursements.Ability to process Origination, Default, and Home Equity files.Reading over Disbursements of Proceeds and Signed Closing Documents to assure accuracy of disbursements.High performance with minimal margin of error when sending daily FedEx ~ 150 – 200 packages.Responding to daily emails with solutions in a timely manner in less than 2 hours ~45-60.

Taking initiative to complete tasks assigned.Completeing trials and balance, BAC letters specifically.Meeting scheduled FedExed priorities for clients with Title 365.Recorded and monitor inventory for FedEx supplies.Demonstrating best methods for serving clients and guests.Assisted guests and clients with questions through maintaining an accurate log of where their items may be currently, through AtClose and Softpro respectively.Answered multi-line phone system to respond to inquiries and delegate requests to correct departments and personnel.Provided guests with above-and-beyond service, including follow ups, outlook emails, and maintaining a professional demeanor always. Flexibility in schedule to assure the completion of assignments.

Supported commercial construction projects by working effectively with general contractors, city officials and engineers.Drafted and submitted various commercial construction permit applications to city officials.Collaborated with team members on project budgets and timelines in order to achieve schedule targets.Assisted civil engineers with construction design plans and processes.