Robert Nelson Email & Phone Number

Cincinnati Metropolitan Area

Cincinnati Metropolitan Area

• Project Manager for installation of all Powernet resold voice and data circuits from CenturyLInk/Lumen, Verizon and AT&T.
• Lead project manager and customer service support for all Powernet business units; MDU (Multi Dwelling Units), Enterprise, Carrier, and local small business.
• Primary support team for installation of telecom and network services for Powernet MDU project. o Currently supporting 6 new MDU facilities and their residents for internet and telecom services.o Part of project.
• Manage an average of 10 new customer installations per month and 20 change orders.
• Responsible for managing new voice and data circuit ordering process with CenturyLink and Verizon.o Assist and review contract documents.o Perform technical review to ensure circuit meets customer needs.o Calculate.
• Coordinate new customer SIP testing and order process with internal engineering resources.

Loveland, OH

VP Operations/Owner 2000-2006Owner/Part Time 2006-2016 Troubleshoot all point of sale systems for each of 5 locations Responsible for human resource duties for all employees. Part of team responsible for hiring employees. Manage all employees and their day to day activities. Aid in design and implementation of company wide marketing strategy. Manage.

• Responsible for project planning and development for new customers.
• Responsible for handling break-fix for all the team’s customers.
• Project Lead-Papa Murphy’s Inc.o Develop project plan for the installation of online ordering printers for Papa Murphy’s pizza franchise.o Manage WAN installation for all Corporate locations.o Works with franchisee’s.
• Project Lead Cost-Pllus World Marketo Responsible for leading all activities regarding the site visits to all 350 Cost Plus World Market locations to prepare for their MPLS cutover.o Managed to the profitability of all.
• Project Coordinator – Comairo Responsible for bringing up T1 internet connectivity to Comair airport facilities in the Eastern United States.o Coordination includes working directly with Comair station managers.
• Create new and maintain over 400 VPN connections for client systems throughout southeastern US

Annapolis, MD

 Acted as the Department’s liaison to the EPA Chesapeake Bay Program Supported the water quality monitoring efforts of the Chesapeake Bay Program’s Monitoring Subcommittee.  Analyzed water quality data collected in the Chesapeake Bay Developed and designed the Bay Programs initial website, http://www.chesapeakebay.net Trained as part of Maryland’s.

Master’S Degree, Environmental Management

B.S., Zoology/Animal Biology