Robert Newman

Robert Newman Email and Phone Number

ICT Operations Manager @ Highland Council
Robert Newman's Location
Inverness, Scotland, United Kingdom, United Kingdom
Robert Newman's Contact Details

Robert Newman personal email

n/a

Robert Newman phone numbers

About Robert Newman

Digital Transformation and Technology leader with a proven track record of enhancing the value stream across engineering, construction and automotive industries through strategic planning. An engaging and trusted leader, successfully championing ICT integration through the business, enabling higher maturity level teams and bridging the gap between the Corporate vision and Stakeholders

Robert Newman's Current Company Details
Highland Council

Highland Council

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ICT Operations Manager
Robert Newman Work Experience Details
  • Highland Council
    Ict Operations Manager
    Highland Council Aug 2022 - Present
    Inverness, Inverness-Shire, Gb
    This is a new role in the organisation to provide leadership and management of the ICT Technical Operations for line of business Applications and Integrations. Currently this role covers the functional and strategic direction of three teams of excellent IT professionals covering:• Finance Systems, Revenues and Benefits• Human Capital Management (HR)• Website Content Management System (CMS)• Online forms and Customer Relationship Management (CRM)• Online payment solutions• Income and Receipting• Service Desk platform
  • Highland Council
    Digital Services Manager
    Highland Council 2018 - Mar 2023
    Inverness, Inverness-Shire, Gb
  • Sir Robert Mcalpine
    Digital Transformation Manager
    Sir Robert Mcalpine 2014 - 2017
    Hemel Hempstead, Hertfordshire, Gb
    Developed and delivered digital transformation through application of mobile technology and cloud first tools to achieve 1% efficiency improvement and alignment with new procedures. Change embedded via lean transformation with smart training and support structures. Led full Unified Communications introduction to increase collaboration and speed/ease/value/escalation of contact - and utilised this for training delivery. Drove standardisation of operating systems/platform, leading supplier negotiations, to promote commonality, reduce training burden and support costs whilst increasing staff mobility - a transverse management role. Senior member of the Change Approval Board (CAB). Restructured head office and regional business systems and ICT teams into one IT Departmental. Responsible for teams covering: Mobilisation, Information Control, Training, Service Desk and Contracts Administration & Procurement.
  • Sir Robert Mcalpine
    Head Of It - London And South East
    Sir Robert Mcalpine 2008 - 2014
    Hemel Hempstead, Hertfordshire, Gb
    Delivery of shared services for construction projects includes the 2012 Olympic Stadium, Bloomberg London HQ, The McLaren Production Centre, the New London American Embassy, The Bulgari Hotel & Residence, Greatmoor Energy from Waste, Watermark Place, Kings Place, Excel London, Cheyne Terrace, Milton Court, American Express Brighton and Buckingham Gate.Created a forum for C-band holistic review of construction projects. Member of the Business System Steering Group.Validated and piloted the introduction of new systems and technology, ensuring integration with business processes and consistent work methods:- initial introduction of VoIP SaaS and its subsequent replacement with Mitel VoIP [company wide]- Rapid Site establishment and DR provision introducing bonded data technology (3G/4G/Copper/Fibre) [company wide]- project extranets- mobile devices for construction assessment and management [company wide]Provision of construction site IT and IS services and Regional IT/IS Helpdesk. Site ICT Audit Strategy with linked development of a training needs analysis to address areas of risk.Implementation of updated graphical design, work methods and presentation methods/styles for Proposals and Tenders
  • Sir Robert Mcalpine
    Regional Business Systems And Proposal Manager - London And South East
    Sir Robert Mcalpine 2006 - 2008
    Hemel Hempstead, Hertfordshire, Gb
    Aligned Business Systems with Target Operating Model enhancing collaboration with and within construction projects increasing the value stream through faster mobilisation and higher end user operational compliance with management systems.
  • Ford Motor Company
    Kuga Brand Manager
    Ford Motor Company Jun 2004 - Nov 2006
    Dearborn, Michigan, Us
    Based in Cologne (Köln) GermanyResponsible for the first J Segment (SUV) FoE developed vehicle from concept to hard tooling, developing the Brand and Nameplate Positioning along with global, data driven, business case and protecting both through the development cycle to keep alignment with customer insight. Introduced innovative process for customer profiling and validation. Two patent applications requested.
  • Ford Motor Company
    Manager Digital Consumer Marketing
    Ford Motor Company 2002 - 2004
    Dearborn, Michigan, Us
    Introduced radical concepts to the redevelopment of the Ford of Europe websites using a consumer centric digital journey approach. Introduced innovative technologies and groundbreaking methods to establish web page real estate values with consumers (taken from FMCG) and define browsing patterns and attrition points for the first time.Introduced Gateway/Sectional completion methodology to bring costs under control and gain Board approval. Delivered on time and to budget with full (23 Markets') acceptance.
  • Ford Motor Company
    Senior Ebusiness Manager
    Ford Motor Company 2000 - 2002
    Dearborn, Michigan, Us
    Marketing consultant for implementation and integration of B2B and B2C E-Commerce strategies in Europe - creating the first pan European e-commerce presence (Ford, Jaguar, Volvo, Land Rover, Aston Martin…). Marketing lead on first deployment of MS BizTalk in Europe, working with the MS Seattle team: a smart data project - taking legacy mainframe, CRM systems, web data and objectives into a centralised business intelligence tool through real-time schema processing, triggering exception reporting and dashboards.
  • Ford Motor Company
    Sales Development And Retail Training Manager
    Ford Motor Company 1998 - 2000
    Dearborn, Michigan, Us
    Led on-site implementation within Dealer Groups of the Sales Dealer Process Improvement programme (JMAC created process for the increasing of sales effectiveness and organisational efficiency - Kaizen and 5S based). Involved a structured assessment of all aspects of the Sales environment and processes combined with a hands on re-organisation and re-training following the initial report presentation and Stakeholder buy-in (not least to fund the changes).
  • Ford Motor Company
    European Sales Planning & Analysis Supervisor
    Ford Motor Company 1997 - 1998
    Dearborn, Michigan, Us
    Responsible for the Annual Sales Target calculations for the UK Dealer body and Programming input for model build derivatives for the production facilities across Europe.
  • Ford Motor Company
    Fleet Sales Manager
    Ford Motor Company 1993 - 1997
    Dearborn, Michigan, Us

Robert Newman Skills

Strategy Management Cross Functional Team Leadership Project Management Crm Leadership Process Improvement Business Strategy Marketing Strategy Change Management It Management Outsourcing Team Leadership Risk Management Customer Relationship Management Business Process Procurement Program Management Business Process Improvement Marketing Digital Transformation Digital Strategy Technological Innovation Customer Insight Unified Communications Software As A Service Marketing Communications Customer Experience Consumer Insight Automotive Voice Over Ip People Management People Development It Governance Product Innovation Facilitation Training Target Operating Model Cross Team Collaboration Collaborative Problem Solving Collaboration Solutions Cross Functional Problem Solving Multinational Team Management Agile And Waterfall Methodologies Double Loop Leadership Target Customer Project Governance Professional Mentoring Service Delivery E Commerce Consulting

Robert Newman Education Details

  • University Of Birmingham
    University Of Birmingham
    Bachelor Of Science (B.Sc.)
  • Colchester Royal Grammar School
    Colchester Royal Grammar School

Frequently Asked Questions about Robert Newman

What company does Robert Newman work for?

Robert Newman works for Highland Council

What is Robert Newman's role at the current company?

Robert Newman's current role is ICT Operations Manager.

What is Robert Newman's email address?

Robert Newman's email address is ro****@****net.com

What is Robert Newman's direct phone number?

Robert Newman's direct phone number is +4420322*****

What schools did Robert Newman attend?

Robert Newman attended University Of Birmingham, Colchester Royal Grammar School.

What skills is Robert Newman known for?

Robert Newman has skills like Strategy, Management, Cross Functional Team Leadership, Project Management, Crm, Leadership, Process Improvement, Business Strategy, Marketing Strategy, Change Management, It Management, Outsourcing.

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