Robert Nhan Email & Phone Number

Houston, TX, US

Work From Home

Work From Home

New York, New York

Houston, Texas Area

• Provided personal training for new and existing customers, helping them acquire knowledge and skills to build and enhance knowledge of devices and services.
• Built excellent customer relations with small and mid-size businesses for future business
• Identify and communicate potentially complex repair situations to store leadership and original equipment manufacturers or other partners as appropriate.
• Discover, enable, and implement high-value Microsoft technology solutions and services across a broad range of devices that meet customers’ individual needs and exceed expectations
• Consistently deliver high standards of sales and service, supporting the strategies of the Microsoft Retail organization
• Presented total solution offerings and sales support based upon each customer’s needs, both before and after the sale

Houston, Texas Area

• Assisted on projects for Microsoft, Apple, Yahoo, and UPS that valued over $500 Million
• Assembled variety of units: ML, DL, Racks, and Multi-Node chassis
• Pre-Examined(WIP) other employee’s units for proper build upon customer requests
• Pretested chassis units to confirm any malfunction products
• Consistency and quality work to maintain build goals on a timely manner
• Trained new employees on process, procedures, and responsibilities related to manufacturing

Springfield, PA

• Team leader responsible for preparation and audit of inventory valued at over $1.5 Million
• Exceeded company’s and personal’s goal in a commission-based sales environment
• Emphasized information about the quality, value, and style of products to influence customer’s decisions
• Consistently work to meet and exceed sales goal while maintaining exemplary customer service
• Assisted management on a key project intended to reorganize the stockroom therefore increasing sales efficiency for the department
• Coached and mentored new employees on policies, procedures, and responsibilities related to the title

Victorville, CA

• Maintained daily records of all transaction and generate reports for store owner
• Ensured a friendly and sanitary work environment for all employees and customers
• Coordinated on successful catering events that serviced up to 400 people
• Maintained and replenished inventory on a weekly basis
• Managed and organized all ATM transaction and cash