Robert Nickols Email & Phone Number

Blackwater, Va, Us

Senior Software Engineer/Team Lead – Concordant/Software Engineer FAA 7/2020 – CurrentProvide senior-level technical leadership to multiple clients and teams regarding the design, administration, and deployment of Microsoft SharePoint solutions including architecture, web design, development, best practice training.⦁ SharePoint: ⦁ AI: Auto tagging documents in SharePoint using Microsoft Cognitive Services/Text Analytics.⦁ Utilise Microsoft Cognitive Services and the Text Analytics API to perform key phrase extraction ⦁ Metadata assigned by leveraging document content within SharePoint.⦁ Microsoft Flow, Power Automate⦁ Administration: Azure, Tenants, Teams, audience targeting filtering, document management. SharePoint Publishing Features, master pages, embedded code. PowerShell (SPConnect Management)⦁ Cloud Web Design: Modified OOTB Teams, Dynamic 365, SharePoint: CSS, Files, HTML⦁ Office 365, Dynamics 365⦁ Custom Themes, branding⦁ On Prem and Cloud assets and services existing in a Hybrid model.⦁ Migration⦁ Migration experience with ⦁ Tenant to Tenant ⦁ Azure Admin⦁ User/Group/Policy managment⦁ DNS Admin⦁ Application Development Admin⦁ Power Apps Admin/Developer⦁ Employee Location Map utilizing Geospatial features.⦁ Utilizing Apps in teams and SharePoint⦁ SQL Admin/Developer⦁ SQL Admin/Developer SSIS, Visual Studio, custom webapi c#

Laramie, Wyoming, Us

Baltimore, Md, Us

In this role, I scoped the client project needs from mitigating risk to preventing budget creep.• Team Leadership: Established effective working relationships and trust across the Development Team by engaging in ethical work practices.• Team Development: Mentored project team through direct exposure to architecture work, design, and technical details.• Stakeholder Management: Served as an intermediary between business and IT stakeholders by effectively translating requirements into specifications and building consensus around a common goal.• Requirements Gathering: Gathered and analyzed business requirements to determine the best solution.• SharePoint Administration: Accelerated adoption of SharePoint site by managing hosted content and ensured proper site maintenance and security by monitoring system and optimizing performance.• Technical Scope: SQL, Database Management & Segmentation, InfoPath, Microsoft Power Shell Scripting, Microsoft Office, Client Integration, Active X, Windows Operating System (OS), Custom Site Template Development, Search Service Administration, Records Management, Capacity Planning, Debugging, SharePoint Health Reports, Client Assessments, Information Rights Management, Information Management Policy, Access Database Service 2010, Access Services, App Management Service, Business Data Connectivity Service, Central Administration, Claims to Windows Token Service, Distributed Cache, Document Conversions Launcher Service, Document Conversions Load Balancer Service, Excel Calculation Services, Lotus Notes Connector, Machine Translation Service, Managed Metadata Web Service, Microsoft SharePoint Foundation Incoming E-Mail, Microsoft SharePoint Foundation Sandboxed Code Service, Microsoft SharePoint Foundation Subscription Settings Service, Microsoft SharePoint Foundation Web Application, and Microsoft SharePoint Foundation Workflow Timer Service.

Baltimore, Md, Us

In this role, I commanded all aspects of a portfolio of projects for key clients from supervising the daily tasks of highly skilled teams and overseeing the completion of project deliverables to strategically advising stakeholders regarding SharePoint architecture and web development. In addition, I served as training, Help Desk Technician, and Developer Team Lead.

Baltimore, Md, Us

I maintained the client infrastructure by developing system architecture, designing solutions, and sustaining system environments that support core business initiatives. • Operational Efficiency: Optimized site rendering to ensure load servers and client rendering sufficient with caching techniques including Binary Large OBject (BLOB) cache.• Business Continuity: Expertly advised key stakeholders regarding SharePoint backups Metalogics’ Backup Software, SQL Backups. SharePoint internal Recycle Bins.• Technical Support: Maintenance mission-critical systems including services, backups, and restorations supporting software development life cycle (SDLC) and testing for teams including Dev, Test, and Production.• Solution Development & Implementation: Deployed SharePoint and online centric solutions from architecting systems to meeting infrastructure requirements.• Technical Leadership: Served as resource to client locations by guiding project and customer teams regarding vital technical decisions impacting top-quality project delivery.• Technical Documentation: Delivered detailed documentation for all architecture-related decision, best practice operation, design, and implementation to empower project team knowledge sharing. • Change Management: Tested and implemented required changes to better support security, versioning, and new product introduction.• Technical Scope: Internet Information Server, App Pools, Logging, Authentication Configuration, Site Certificates, Security infrastructure, Load Throttling, Backup Systems, Disaster Recovery, SMTP/Exchange Integration, Incoming/Outgoing Mail Configuration, Debugging, Web Content Management, Collaboration, Business Process Management, Technical Document Management, Solution Architecture, Prototypes, Proof of Concepts (POCs), Ticket Migration, Enterprise Model, Abstraction, Research & Development (R&D), Cloud Adoption & Integration, Hybrid Systems, Cloud Administration.

Baltimore, Md, Us

I delivered high level support for 1K+ users regarding SharePoint, ASP.net, Workflows, InfoPath forms, ticketing system, and site and server maintenance. Additionally, I supported client interactions through proper maintenance and management of the HP ticketing system.Technical Scope: Microsoft SharePoint, InfoPath, C# Programming, Workflows, HP Ticketing System, OOB SharePoint (Web Services, Web Parts, Content Types), PowerShell Scripting, Custom Console Application C#, Site Collection Support (Security, Indexing, Search, Styling, Custom Views).

In this role, I ensured the success of business operations by maintaining legacy sites, constructing new builds, identifying opportunities to enhance architecture, and empowering development activities by assembling a small server farm and stand-alone environments. In addition to partnering with user acceptance testing (UAT) to pinpoint and resolve defects and refine software requirements, I verified post-test deployment in a production environment outside business hours.• Agile Development Process: Scoped work (LOE) and refined requirements by working with business analysts and project managers to incorporate SharePoint development best practices into corporate intranet needs.• Site Architecture: Enhanced site architecture to enable SharePoint customizations and incorporation of needed features and dependencies. • Technical Scope: SharePoint 2010, SharePoint 2007 InfoPath 2010, 2007 (Web-based with C# Programming), Nintex Workflows, Remedy Ticketing System, OOB SharePoint (Web Services, Web Parts, Content Types), Custom Event Handlers C#, Custom Console Application C#, (Site Collection Support): Security, Indexing, Search, Styling, Custom Views, General Development.

I migrated data and built out the SharePoint server farm environment for a state of Maryland project which entailed stress testing and optimizing architecture including multiple front-end web servers, clustered databases, an index server, and a BLOB cache server.• Performance Management: Attained 99.9 uptime goal with ~30 second load time per page.• Technical Scope: SharePoint 2010, Visual Studio 2010, C#, BSC Connection, Oracle, Bamboo Solutions, Lighting Tools, Installation, Configuration, Upgrade, Architecture, Customization, Site Templates, Site Definitions, Taxonomy, Metadata, Content Management, Collaboration, Windows Workflow Foundation, Custom Web Parts, Reports, BDC - Business Data Catalog, BCS, Search, InfoPath Services, Master Pages, Content Types, Features, Excel Services, CAML, LINQ, Microsoft Office 2010, Microsoft Office 2007, SharePoint Designer 2010, InfoPath, Visio, Project, Active Directory, Office Live Meeting, Microsoft Lync, Microsoft Expressions 4, CSS, HTML, DHTML, CSS, XML, XSL, XSLT, JavaScript, jQuery, PowerShell.

Fairfax, Va, Us

In this role, I installed and configured virtual and hardware Windows servers to support the SharePoint server farm. Additionally, I deployed and sustained third-party web parts for SharePoint solutions.• Technical Scope: Site Administration, WSS 3.0, MOSS 2007, Deployment, Server Farm Topologies, Microsoft Office, SharePoint, SharePoint Portal Servers 2007/2010, Windows SharePoint Services 2.0 and 3.0, SharePoint Designer 2007/2010, Microsoft SharePoint Portal Server, Microsoft Office Suite (InfoPath forms, Excel, PowerPoint, Word), STSADM Command, User Interface (UI), Architectural Design, Web Development, Technical Troubleshooting, Deployment, PDCs (LDAP/Active Directory Authentication, Group Security, Data Migration, Microsoft IIS, Full Cycle Development, WebParts, Visual Studio 6/2005/2008/2010, C#, VB.NET, Javascript, VB6, DPM 2007, VMWare, SunPC, Windows 7, Vista, SharePoint Portal, Server Bamboo. ADDITIONAL EXPERIENCE:SharePoint Engineer – NIC Maryland Consultant/Web Development Project Manager – Jeff Wilson Consulting LLC C# Software Engineer – AdvanTech-INCIT Consultant – Environmental Resource ManagementClient-Server Software Engineer – Environmental Systems & TechnologiesSoftware Engineer – Lockheed Martin Space Electronics & Communications Computer Programmer – Virginia Tech Career Services Independent Consultant – Custom Software & Hardware Engineering Team Leader – United States Army