Robert Niemczyk Email & Phone Number

Us

Louisville, Kentucky, Us

As the Agency Relationship Manager (ARM), I own the entire broker relationship regardless of segment. I coordinate all resources needed to make sales and retain business, and am responsible for cultivating agency relationships that lead to new business. I own the entire sales relationship, and ‘refer’ other opportunities, including: National Accounts, Group Medicare, Wellness & Productivity Solutions. I use insights/consultative selling approach, focusing on the Challenger Sales Model to attain results.Business development & relationships •Educate agencies & employers on the Humana Wellness Proposition & integrated wellness solutions•Identify & cultivate new employer & agency relationships; strategize with Consumer Experience Consultants on engagement opportunities•Identify agency areas of focus and expansion opportunity, financial modeling of agency block of business to increase revenue•Coordinate agency support of other distribution channel opportunities •Coordinate training for sales and processes to improve agency performance •Coach other sales associates on productive relationship buildingSales and retention execution•Serve as the field resource for the transactional POD to quote, close, renew and cross sell business, with agency and employer involvement •Drive the business into identified “sweet spots” in a market that are sold by agencies and coordinate appropriate resources •Direct and referral responsibility in all case sizes and channels for selling medical, dental, vision, life, disability, integrated WVB sales, total health or other solution based sales to exceed sales goals.Key Competencies•Execute for Results: Effectively leverage resources to create exceptional outcomes, embrace change and constructively resolve barrier constraints.•Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.

Louisville, Kentucky, Us

- Driven top sales executive in the market. Results driven and successful sales executive due a strong and acquired knowledge base of health care market trends.- Ability to leverage well developed relationships within the industry to pursue profitable targets for the company. Responsible for developing relationships with top agencies in the market, which helped bring new business into the company. Also managed and maintained a hierarchy of leading agencies in Chicago, along with the top clients in the market.- Detailed understanding of Humana's actuarial components when assessing risk, as well as a well developed knowledge base of Humana's underwriting strategies. This helps work through potential prospects in reviewing the risk for the organization. - Developed new procedures within the market to streamline quoting and selling procedures, as well as created and managed new mentorship program to educate new associates in the market.

Louisville, Kentucky, Us

- Acted as a trusted advisor to facilitate planning and decision making of employer’s benefit plan design and complex customized networks.- Identified and targeted cross-selling opportunities within existing business accounts through weekly sales calls and presentations.- Prioritized and managed customer and broker relationships through implementation of strategic relationship management process.- Effectively influenced employers, underwriters, and brokers in order to ensure that profitability of business meets and exceeds targets.- Managed a book of commercial accounts of approximately 60 clients worth over $50 million in revenue.- Created a strategy with the Director of Account Management to win other lines of business- Identified individuals from the organization who are influencers and decision makers. Developed meaningful relationships to personalize service and persuade client to purchase additional products. - Presented strategy and summarized the gaps, challenges and financial impacts to the Market President- Executed the growth strategy by coordinating meetings with internal subject matter experts and the client- Generated annual retention rate consistently averaging over 90% along with achieving millions of dollars in new business sales annually with ancillary products such as dental, vision, life, disability, worksite voluntary benefits and wellness programs and initiatives. - Nominated for ‘Bull by the Horns Award’ for each of the past three years

Louisville, Kentucky, Us

Hired into the Sales Leadership Academy - Trained as a Humana sales specialist in order to incorporate best sales practices- Implemented best in class renewals and enrollments for customers- Managed hundreds of monthly contracts equating to millions of dollars to effectively renew existing business- Monitored monthly results and analyzed information in order to track and forecast entire departments sales and retention numbers.

Master Of Business Administration - Mba, Sales Leadership, Entrepreneurship

Bachelor Of Science - Bs, International Business, Management And Operations, Marketing