Rob Nugent Email & Phone Number

Peterborough, Cambridgeshire, Gb

I am proud and honored to start my new adventure as the CEO of RJG, the global leader for training and technology in the injection molding industry. RJG has a passion for making the world a better place through saving lives with higher safety standards on medical and automotive devices, reducing plastic scrap in our landfills, growing careers for plastic professionals around the world, and so much more. Like me, RJG has a passion for people—our team members, our clients, and our communities. I am excited to cultivate RJG's inspirational vision so we may watch it grow across the globe

Milwaukee, Wi, Us

$1B Revenue, 25% of Company Associates, 4 Manufacturing plants• Resultso $75M in competitive share gain o $1.8M – Inside Sales growth using AI Analyticso +500bps – 2-year increase in Total Associate Engagement o +850bps improvement of EBITDA % of Net Sales in Americas P&Lo +480bps - GP % of Net sales improvement in Americas P&Lo 6% - annual cost savings while delivering +14pt NPS• Accomplishments:•End-to-end alignment of all company functions to drive focus to Win Big! Delivered company strategic and operating plan growth while maintaining core business at market rates.•Digitally integrated sales, customer care and marketing through CRM, MAP, Ecommerce and BI.•Established Continuous improvement and Associate Engagement program at Brazil manufacturing plant.•Stratified team by industry and customer type, placing highest emphasis on largest customers and opportunities, leveraging ecommerce and inside sales to ensure coverage for core smaller customers. •Gained share during Covid lockdown due to proactive transition of sellers to virtual as part of digital transformation strategy. 100% virtual within 1 mo.•Leveraged BI and Salesforce analytics to track real-time factory Covid shutdowns, automatically adjusting daily forecasts of funnel, orders, and revenue.•Implemented predictive quote follow up model leveraging data scientist and Salesforce analytics to determine specific actions to close highest probability deals.•Created and implemented digital e-tailer sales strategy to proactively tap online buying trend and ensure exceptional customer experience•Decreased Customer Care costs by $5M and increased NPS from 18% to 32% through process definition, continuous improvement, automation, and Best-Cost region deployment.•Accelerated speed to scale through Centers of Excellence in India and Mexico for expansion of Digital Marketing, eCommerce, and Customer Care capabilities.•Self-funded all commercial investments through headcount productivity

Milwaukee, Wi, Us

Recruited to create and deliver an omni-channel model, drive growth, and deliver improved cost to sell.Results:•$3.8M – new eChannel growth•$6+M rebate cost savings•Reduced Cost to Sell for Distribution by 155bps•. Accomplishments:•Established Tiered distribution model to drive higher accountability and to pay for performance•Created and deployed eChannel strategy including e-tailers, and direct eCommerce•Established frictionless purchase experience for customer to shop via Rexnord and transact through legacy distribution eCommerce capabilities.•Drove data driven and digitally enabled pricing approval and review process to ensure ROI, accountability, and auditability.

Milwaukee, Wi, Us

Global market leader delivering Automation and Information products, software, solutions, and services primarily through indirect distribution in >170 countries. Revenues of ~$7BAsked to enable above market growth and scale through the standardization, digitization and integration of global sales and marketing processes and teams. Enabled new processes by best-in-class CRM, MAP, MDM, and BI technologies. $15M Budget; 10 technologies; 4 Integrators, ~10 core team, ~50 extended team. Results:•Managed $15M IT and Process improvement project •Self-funded through productivity improvements•Full Scope: 3,500 global users•80% “Extremely Excited or Optimistic”•On time Global deployment to all users•8% Below-Budget•. Accomplishments:•Organized a highly engaged and motivated cross-functional global team for design, testing, launch, and change management•Created model to track scope, hours, and budget to provide weekly visibility of progress•Created video process to drive efficient global collaboration and decision making•Drove field and executive communication plans to ensure engagement and support•Included every geographic region in every release to ensure global design and support

Milwaukee, Wi, Us

Accelerate growth, increase profitability, and increase revenue stickiness through transformation of the global services business from primarily break-fix transactional to value-based annuity contracts. 20 HQ resources and 15 field leaders in every major region and country, $460M in revenues.Results:•+$333M Growth – largest growth business within Rockwell Automation•+23.4% CAGR•Increased profitability of service offerings by 1500bps•60% revenue from service contracts•1000% increase in administrative productivity• Accomplishments:•Voice of Customer Champion that built a Crystal Ball data analysis to determine offering attractiveness, pricing, and profitability. Created self-serve configurator that built contracts that achieved target margins while targeting customer highest probability buy price.•Drove operational, finance, product management, and administrative process capabilities to enable integrated services.•Global process ownership of contracts including technology development and deployment of SAP, Web, configuration tools to drive scale and ensure delivery to customer expectations•Developed standard contract templates, negotiation strategy, and approval processes to ensure scale and risk mitigation. •Collaborated with Asia Pacific region during 6-month international assignment to gather Voice of Customer, create modifications unique to the AP customers, delivery capabilities, systems, and processes to enable fastest regional growth of contracts across globe.

Milwaukee, Wi, Us

Transform legacy North American specialty dedicated distribution model from market server to market making demand generating to drive growth and scale. Energize System Integrator partner network from perception of competition to partner. 15 Sales Leaders, ~125 Channel Salespeople, 3.7B in revenues.Results:•No legal actions or loss of sales due to contract renegotiations•Won “Vendor of the Year” from Systems Integrator program “•. Accomplishments:•Created market-making capability requirements as basis for new distribution contract including sales, marketing, logistics, and financial criteria.•Re-drew assigned territories based on natural market behaviors•Negotiated terminations and distributor ownership transitions to ensure smooth transition.•Managed risk through monthly legal and financial reviews to ensure compliance.•Created and deployed market making demand generation process of customer and product selection, commercial promotions, and action plan execution to drive results

Milwaukee, Wi, Us

• Responsible for ~80M in Revenue through Direct Sales and Distributor performance• Results:o Exceeded Philadelphia Branch Quota 2005 (first in 9 years)o Gained Market share in 2004 & 2005 (first since 2000)o Exceeded components and sensors Quota in 2005 & 2006 (first since 1999)o District Distributor sales exceeded quota every year (2003-2005)o Managed multiple Distributor terminations and transitions with no legal actions or loss of sales o Managed organizational re-alignment to combine Philadelphia and Boston offices

Milwaukee, Wi, Us

• Responsible for ~$200M in Revenue through distribution in the greater Detroit region.• New Business Development (NBD) Sales Team Leader • Sales Engineer at 5 Chrysler Assembly plants• Results:o Established Distributor Business Planning & Performance processo Established Joint RA/Distributor Automotive Program Trackingo $10M Annual Incremental Sales Growth for NBD Teamo Won Chrysler KJ program specification - $7.5M

Milwaukee, Wi, Us

Milwaukee, Wi, Us