Volunteer for the San Diego Continuing Educational District. I assist with a CompTIA A+ course, which prepares students for the CompTIA A+ certification.I assist with Networking+ course as well. In the coming months, we will be building out a hardwired network from the ground up, this will provide the students great learning potential and a resume builder.

Brought on to Ametek Programmable Power, Project was to assist in getting Windows 7 production PCs to Windows 10 and verify test programs worked. Troubleshoot test programs for programable power supplies. Set up an MDT/WDS server for new PC setups. Wrote PowerShell script for company software installs. There was a 2 month gap as they ended the first assignment. I was brought back for another.

Started assisting users with submitted ticket issues. For several months, I have been responsible for assisting to get all company computers to version 1803 of Windows 10. This is done using the Ivanti Portal Manager task and troubleshooting when it fails.

Working with ServiceDesk ticking system to resolve issues submitted by company associates. Issues vary from hardware, networking, new profile setups, and managing domain assets. Responsible for managing Faronics Deep Freeze server for resident-used computers. Also responsible for Dell KACE management and scripting. Some experience with ServiceNow as the company was just deploying it before my position ended. First-year experience included visiting housing properties to inventory and align business center computers to corporate configurations. Performing scripted installs via Dell KACE on computers as they are replaced. Performing deployments once computers arrive at the location.

I help on productions when filmed. I also help with managing and upload to Kill9's YouTube channel.

I was verifying custom names submitting for the game "Star Wars: Clone Wars". Names must conform to the current naming policy. SOE only needed a little help with this,so I was only there 2 weeks to help them catch up their queue.

I started here as temp for the Valentine's Day season. I answer phones and help customers with account issues or product issues. I also place orders as well.

I have worked with 2 different owners in the 13years. I worked from crew member up to Swing Manager with my first store. I then moved on to the next owner and worked as Swing Manager and was offered Store Manager at a Wal-Mart Location.