Robert Oates Email & Phone Number

Mesa, Az, Us

Amarillo, Texas, Us

Building Speciality Pharmacy's from the ground up

Indianapolis, Indiana, Us

▪ Spearheaded Department of Defense pharmacy projects, overseeing infrastructure assessments, hardware/software implementations, training, resource management, vendor coordination, and budgeting.▪ Developed and executed a deployment schedule, outlining resource needs for system roll out across 48 military bases and 171 pharmacies within a one-year timeline. ▪ Established a new program management process to monitor progress, standardize documentation, and integrate third-party vendors anddeployment guides. ▪ Launched base projects by defining scope, timelines, hardware, and infrastructure requirements to ensure full DoD compliance. ▪ Analyzed customer contracts to confirm alignment with service agreements and ensure project profitability. ▪ Managed the DoD Authorization to Operate (ATO), ensuring adherence to technical and security protocols, performing monthly software▪ Collaborated with customer PMO, IT Specialists and internal iA teams to achieve project success.

Deerfield Beach, Florida, Us

▪ Led the planning and execution of large-scale, end-to-end projects, from internal development to customer deployment of new enhancements and processes. ▪ Developed a company wide unified project management system and Standard Operating Procedure (SOP), incorporating lean tools for efficient system use, seamless project tracking, and comprehensive data analytics. ▪ Established a structured process to manage and track annual company goals, providing weekly status updates and issue reporting to the executive team. ▪ Directed the implementation of a Single Sign-On (SSO) authentication process across 396 hospital systems and 2,445 facilities. ▪ Collaborated with internal product and engineering teams to prioritize development tasks, define project scope, set timelines, create roll out schedules, and allocate resources, while standardizing project documentation and overseeing the SharePoint site.▪ Oversaw an end-to-end project to enhance product functionality, engaging 112 health systems to implement new processes for improved data exchange and product usage. ▪ Worked closely with Product Management, Support, and Engineering teams to identify product gaps and define the engineering scope and timeline for necessary improvements

Fort Worth, Texas, Us

▪ Led the planning and deployment of multi-million-dollar pharmacy and supply automation systems, collaborating with customers and internal/external teams to ensure well-defined plans and aligned expectations. Consistently ranked in the top 5% for customer satisfaction in system implementations across the enterprise. Recognized by leadership and clients for exceptional problem-solving, issue resolution, and innovative thinking. ▪ Oversaw full project life cycle management, including forecasting, resource planning, creating training materials, testing, and providing post￾implementation customer support. ▪ Developed and executed a “train the trainer” strategy, enhancing knowledge transfer efficiency and reducing overall project time and resource expenditure.

Fort Worth, Texas, Us

▪ Led the development and management of a program to transition customers to a new Controlled Substance Management system. ▪ Earned the Chairman’s Award for creating a customer training module that enhanced the training experience while cutting project team hours by 50%. ▪ Performed post-implementation system reviews, conducted quality checks, utilized system tools, and ensured compliance with regulatory standards.

Nashville, Tn, Us

▪ Oversaw the implementation and integration of McKesson Horizon Clinical Solutions Suite in hospital environments, ensuring comprehensive health information management system. • Identify process improvements within the program and with customer systems to ensure the most effective solution for the client was achieved and any value add was considered.• Provided leadership to 4-7 resources, partnered with outside vendors and client staff to coordinate the integration and install.• Evaluated team performance to determine compensation and bonus for projects.

Arlington, Virginia, Us

• Supervised and trained medical personal to support oversees operations.• Maintained military unit preparedness and deployed on humanitarian missions.

Master Of Business Administration - Mba

Bachelor Of Business Administration (B.B.A.), Operations Management And Supervision