Robert Oliver, Aphr Email and Phone Number

• Directs and coordinates activities of terminal employees to provide cost effective, timely, quality service to customers• Enforces compliance of all company policies and procedures, safety rules and governmental regulations• Reviews and analyzes expenditure, financial and operations reports to determine requirements for increasing profits and improving processes• Investigates customer complaints and resolves problems. • Interviews, selects, trains, and assigns new personnel

• Sole Supervisor managing night shift Sort Operations for one of largest terminals in region• Planned next day delivery LTL loads for 19 terminals delivering in 7 state area • Supervised 27 union drivers loading/unloading freight• Ensured proper blocking, bracing and marking for shipments of hazardous materials• Maintained safe, efficient and productive work environment

• Single point of contact for night shift operations for 135+ drivers• Set daily ETAs for 90+ deliveries within 10 state delivery area

• Seasonal work through holidays• First job following retirement from military• Sorted mail for standard delivery

• Created, reviewed and updated Excel spreadsheets, Powerpoint slides and web-based databases to ensure personnel records reflected accurate information affecting mobility status. • Supervised 6 personnel. Provided daily feedback to subordinates on job responsibilities, task completion, deadlines, professional/personal goals, and career progression. Provided behavior counseling as needed.• Experienced at utilizing Microsoft Office, Excel, Powerpoint and Outlook. Well versed in briefing information to individuals or large groups.

Held several positions while stationed at Pope AFB to include; Equipment Support Supervisor, Operator Records and Licensing Technician, Vehicle Control Function, Facility Manager, Budget Manager, Night Shift Supervisor, Vehicle Operator, Vehicle Trainer, Training Certifier and Supervisor