Robert Oliver

Robert Oliver Email and Phone Number

VP, User Research Lead @ JPMorgan Chase & Co.
New York, NY, US
Robert Oliver's Location
New York City Metropolitan Area, United States, United States
Robert Oliver's Contact Details

Robert Oliver personal email

n/a
About Robert Oliver

I design and execute strategic research to explore new product opportunities and improve existing ones. Also striving to make finance more inclusive, through a better understanding of human behavior.Specialized focus includes Open Banking and Small Medium Business.

Robert Oliver's Current Company Details
JPMorgan Chase & Co.

Jpmorgan Chase & Co.

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VP, User Research Lead
New York, NY, US
Website:
jpmorganchase.com
Employees:
213060
Robert Oliver Work Experience Details
  • Jpmorgan Chase & Co.
    Vp, User Research Lead
    Jpmorgan Chase & Co.
    New York, Ny, Us
    View
  • Jpmorgan Chase & Co.
    Vp, User Research Lead On Onyx
    Jpmorgan Chase & Co. May 2023 - Present
    New York, Ny, Us
    Leading UX Research across the Onyx blockchain portfolio
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  • Blend
    Ux Research Lead
    Blend Apr 2022 - Mar 2023
    San Francisco, Ca, Us
    Blend's cloud-based platform powers end-to-end customer journeys for any banking product.− Building and scaling Blend’s UX Research practice− Defining the research roadmap− Supporting cross-functional teams throughout the product lifecycle
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  • Mastercard
    Director, Research & Insights
    Mastercard Oct 2020 - Apr 2022
    Purchase, Ny, Us
    Cross-industry researcher responsible for: - Developing and executing generative and evaluative research, that informs design decisions and future state experiences- Customer journey mapping to identify new customer behaviors, unmet needs, jobs to done and the key moments that matter- Monitoring trends and advancing original insights, with strong strategic point-of-view grounded in customer/business value- Defining whitespace areas for outcome-driven innovation
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  • Publicis Sapient
    Manager, Research & Strategy
    Publicis Sapient Oct 2015 - Oct 2020
    Boston, Massachusetts, Us
    Developing and executing both generative and evaluative research, that informs design decisions and future state experiences- Customer journey mapping to identify new customer behaviors, unmet needs, jobs to done and the key moments that matter- Monitoring trends and advancing original insights, with strong strategic point-of-view grounded in customer/business value- Defining whitespace areas for outcome-driven innovationSpecialties: Consumer Insights, User Research, Ethnography, Journey Mapping, Experience Research/Strategy, Product Innovation, Design Thinking, Workshop Facilitation, Competitive Intelligence, Fintech Trends, User & Concept Testing
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  • Sapientnitro
    Consumer Insight Analyst, Marketing Strategy
    Sapientnitro Mar 2012 - Oct 2015
    Boston, Ma, Us
    Helped the largest brands capitalize on consumer, cultural and technology trends to create compelling products and services. Clients included Unilever, Barclays, British Airways and BMW.
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  • Sapient Global Markets
    Business Consultant
    Sapient Global Markets Sep 2009 - Feb 2012
    Boston, Ma, Us
    Worked at Tier 1 investment banks, including RBS and Citi, on a range of business transformation projects
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  • House Of Commons
    Political Strategy Intern
    House Of Commons Apr 2009 - Aug 2009
    London, Gb
    Helped Members of Parliament (MPs) fight extremely volatile target seats in London and several MEPs in the European Elections, implementing data-driven analysis to implement effective communication strategy
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  • Bbc
    Various Tv/Film Acting Roles
    Bbc 2000 - Mar 2009
    London, England, Gb
    While in High School/University, performed in a wide range of roles across BBC's longest-running TV shows.
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Robert Oliver Skills

Digital Strategy Marketing Strategy Digital Marketing Creative Strategy Analytics Social Media Marketing Product Development Business Strategy Customer Experience Strategy Product Innovation Go To Market Strategy Business Transformation Social Media Customer Insight Concept Development Competitive Intelligence Strategic Planning Usability Testing Consumer Products Segmentation Consumer Behavior Product Marketing Bloomberg Strategic Partnerships Thought Leadership English Sysomos Tgi Consumer Insight Social Listening Buzz Monitoring Digital Transformation Fintech Business Case User Experience Testing Secondary Research Strategic Insights Ux Research Gwi Product Management Competitive Landscape Insurtech Customer Journey Mapping Product Vision Opportunity Mapping Audience Segmentation Nielsen Data Experian Hitwise Emarketer Nielsen Adrelevance Web Analytics Interactive Marketing Fine Art

Robert Oliver Education Details

  • University Of Liverpool
    University Of Liverpool
    Ba
  • St James Catholic High School
    St James Catholic High School

Frequently Asked Questions about Robert Oliver

What company does Robert Oliver work for?

Robert Oliver works for Jpmorgan Chase & Co.

What is Robert Oliver's role at the current company?

Robert Oliver's current role is VP, User Research Lead.

What is Robert Oliver's email address?

Robert Oliver's email address is ro****@****ard.com

What schools did Robert Oliver attend?

Robert Oliver attended University Of Liverpool, St James Catholic High School.

What skills is Robert Oliver known for?

Robert Oliver has skills like Digital Strategy, Marketing Strategy, Digital Marketing, Creative Strategy, Analytics, Social Media Marketing, Product Development, Business Strategy, Customer Experience, Strategy, Product Innovation, Go To Market Strategy.

Who are Robert Oliver's colleagues?

Robert Oliver's colleagues are Sanath Kumar, Vara Lakshmi, Kyle Brown, Connor Stillion, Joseph Temple, Hitisha Pardeshi, Kristie Meyer.

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