• Lead global customer engagement for FPC/FPCA inquiries, bridging internal and external teams to address DFM, timeline, and quotation gaps.• Develop and implement project plans, working closely with SBR and QA teams to track project timelines and ensure FAI/prototype sample qualification for mass production.• Successfully aligned cross-functional stakeholders, enhancing project execution efficiency and customer satisfaction.• Achieved 2X annual revenue growth over 3+ years through… Show more • Lead global customer engagement for FPC/FPCA inquiries, bridging internal and external teams to address DFM, timeline, and quotation gaps.• Develop and implement project plans, working closely with SBR and QA teams to track project timelines and ensure FAI/prototype sample qualification for mass production.• Successfully aligned cross-functional stakeholders, enhancing project execution efficiency and customer satisfaction.• Achieved 2X annual revenue growth over 3+ years through strategic account management and targeted growth initiatives. Show less

• Drove strategic growth in Wafer Handling products across Europe, USA, and APAC, aligning business strategies with corporate goals.• Led a sales team, managed customer service operations, and spearheaded new product launches, consistently meeting customer timelines and specifications.

Experienced Account Manager with a proven track record in driving revenue growth and exceeding sales targets across Southeast Asia. Skilled in managing key accounts and complex projects, building long-lasting relationships with high-profile clients such as Micron and Infineon. Strong expertise in strategic market planning, distributor management, and product engineering support, with a deep understanding of the semiconductor, HDD, and wafer handling industries.• Led account management… Show more Experienced Account Manager with a proven track record in driving revenue growth and exceeding sales targets across Southeast Asia. Skilled in managing key accounts and complex projects, building long-lasting relationships with high-profile clients such as Micron and Infineon. Strong expertise in strategic market planning, distributor management, and product engineering support, with a deep understanding of the semiconductor, HDD, and wafer handling industries.• Led account management across Malaysia, Singapore, Thailand, and Vietnam, consistently achieving sales quotas and delivering tailored solutions to clients.• Built and nurtured relationships with top clients, conducting regular business reviews, contract negotiations, and customer audits to ensure satisfaction and alignment.• Managed engineering projects for high-value clients such as Micron and Intel, generating revenue of over $1.5M.• Drove key account revenue growth by 130% through effective supply chain management and successful product qualification for clients like Seagate, increasing annual revenue by $120K–$150K.• Successfully managed distributor relationships, driving $400K–$600K in annual revenue and increasing market share in competitive regions.• Enhanced product offerings and secured key wins by identifying customer needs and delivering compelling technical solutions. Show less

At Seagate RHORole and Responsibility as Senior Engineer 1996 - 2005• 2000: R&D Engineer, work closely with Engineering Senior Director to solve Seagate Internal Customer issue on slider manufacturing process. Selected to be trained on I-Deas mechanical training for 3 consecutive weeks in SDRC.• 2001: Assigned to work on ESD slider tray and ESD bar tray, work extensive closely with Entegris and US Seagate to qualify the trays for multiple processes used. Propose innovative way… Show more At Seagate RHORole and Responsibility as Senior Engineer 1996 - 2005• 2000: R&D Engineer, work closely with Engineering Senior Director to solve Seagate Internal Customer issue on slider manufacturing process. Selected to be trained on I-Deas mechanical training for 3 consecutive weeks in SDRC.• 2001: Assigned to work on ESD slider tray and ESD bar tray, work extensive closely with Entegris and US Seagate to qualify the trays for multiple processes used. Propose innovative way to attach bar code on tray to trace production lots efficiently.• 2002: Particle reduction project, which involved slider dice edge improvement, identify key process input variables (KPIV) that affect dice edge surface roughness improve from 80A to 40A to improve Hard Disk Drive reliability. • 2002 - 2005:  The Remount project capital cost more than USD8 million for implementation.  Design 4x4 Bar Tray, Bar Dismount Soak Block, Square carrier, Vacuum Plate, JMAR Mirage machine stage plate, various type of tooling to support production needs. Work closely with Automation vendor like JMAR Mirage, NACS, Vecco to determine path of Process Flow for Remount project. On June 2004, setup JMAR Mirage machine, generate precision measuring program for array of bars on square carrier, work closely with IT to interface the result file local RTS system. In addition, work directly with JMAR to make sure machine is ESD and Safety compliance meeting Seagate specification. On Nov 2004, setup ABM500 (14 axis machine), work closely with Veeco to qualify the machine, error proof the sequence step. In addition, work closely with TAMAR to add OCR for various type of bar. Show less