Robert Ormonde Email & Phone Number

Santa Monica, Ca, Us

Monitor live video signals and program schedules. Report on overall health of signal deliveryDrive incident management for live channels - Filing tickets (Service Now), rallying internal and external support resources to resolve issues such as loss / degradation of video signal, errors in program schedule or rights, etc., and keeping the management chain informed of incident statusMonitor multiple live events concurrently such as sports, award shows, etc., and confirm, or manually execute, program extensions as necessaryEnsure content blackouts compliance against contractual obligations and partner communications via audits and/or manual implementation - update, verify, validate, and send blackout notifications to technical and programming contactsServe as technical support point of contact for broadcast related blackouts, extensions, rights management, and general questions during live eventsAssist with maintaining the highest quality content metadata via content tagging, metadata corrections, etc.Maintain Broadcast Operations mail account inbox, chat rooms, phone bridges, and other forms of communications: answer, file, forward information as necessaryAssist Operations staff in generating channel performance reporting for leadership, partners and customer support staffAssist with User Acceptance Testing for all tools and workflow upgrades as related to the Broadcast Operations CenterAssist with ad hoc projects, filing, spreadsheet management, data entry, and other project-specific administrative activities as directed

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Point Of Contact (POC) for a major upgrade/migration to Syntec IBMS; served as principal programming operator; ran key tests and reported results to software installers.Mentored and trained team members on proper usage, scheduling, and loading files. Created and published Standard Operating Procedures on departmental tasks for usage in conjunction with training.Created and provided technical support of SKY Mexico NVOD’s and sports events in High Definition (HD).

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Produced and ensured streamlined support of SKY Mexico NVOD's, special events, turnaround channels, and various sports events. Leveraged programming grids and mappings such as commercial insertion for schedules, turnaround channels, and DIRECTV origination channels. Utilized expertise in OEE, PADB, IBMS, and NDS Bit stream server. Assigned facility resources for all events; provided expert support of electronic program guide, conditional access, blackouts, and broadcast automation systems. Used analytical knowledge, technical acumen, and troubleshooting skills to resolve day-of-air problems

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Effectively and efficiently operated video waveform monitors, volume level meters, X-Y routers, and subtitle decoder. Performed Manual Fiber Channel Transfer of video clips within video server system.Routed video sources to various output destinations.Ensured QA/QC of program guides, Pay-Per-View purchasability, and video programming coordination. Quickly learned and operated Philips Automation System, Omni Event Engine, and Sony DigiBeta videocassette recorder (recording, cloning, caching). Led commercial insertion during NBA, MLB, and FIFA World Cup sporting events.

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Performed Quality Assurance check of broadcast schedules.Strategically assigned facility resources for PPV, sports, special events, and turnaround channels. Responsible for technical and operational support of electronic program guide, conditional access, including insertion of blackouts, broadcast automation systems, channel definition changes, and trouble shoot and resolve day-of-air problems.Communicated extensively with various company departments in order to download files to various downstream systems.

Commerce, Us

- Buy and sell orders;- Register;- Stock floor, freezer, and deli.