Robert Osuch Email & Phone Number

I am an Air Traffic Control Management student at Lewis University working on finishing my degree. I will be graduating in May of 2025. I have experience working in:Leadership: 2-years experience managing a staff of around 10 people, training new employees and conducting interviews.Customer Service: Over 2 years experience assisting customers and addressing concerns.These working experiences have allowed me to develop excellent communication, interpersonal, and collaboration skills with people of diverse backgrounds. As well as the ability to work in high pressure/fast paced environments and adapt to changing conditions.

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  Assistant Manager

  Little Caesars Pizza

  Sep 2018 - Aug 2021 - United States

  • Hired and trained over 20 new employees• Resolved customer complaints to ensure satisfaction• Oversaw ordering of supplies and maintained weekly inventory• Operated and balanced cash drawer• Trained employees regarding company policies and procedures• Assisted customers with patience and sensitivity• Followed through promptly to resolve customer complaints• Located detailed product information for customers• Maintained excellent customer satisfaction •… Show more • Hired and trained over 20 new employees• Resolved customer complaints to ensure satisfaction• Oversaw ordering of supplies and maintained weekly inventory• Operated and balanced cash drawer• Trained employees regarding company policies and procedures• Assisted customers with patience and sensitivity• Followed through promptly to resolve customer complaints• Located detailed product information for customers• Maintained excellent customer satisfaction • Answered phones and directed callers Show less

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  Lewis University

  Aviation/Airway Management And Operations