Robert Owensby Email and Phone Number
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In my 15+ years in leadership and customer service positions, I am known for setting the bar high and delivering results through people and process improvement. I use business acumen & key performance metrics to identify opportunities to add value through tools that improve productivity. I thrive in high pressure, fast-paced environments; I am driven by numbers and achieving what others thought could not be done.My signature leadership style includes an ability to meet team members and/or clients where they are today and bring them along as solutions are developed and implemented. I love developing members on my team so as a unit we all succeed. I am ready to take my leadership skill, ability to build relationships and my drive to succeed to make your company successful.
Hustler Conveyor Company
View- Website:
- hustler-conveyor.com
- Employees:
- 23
-
Parts ManagerHustler Conveyor CompanySt. Peters, Mo, Us
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Business OwnerOwensby Construction Jan 2021 - PresentSt Peters, Missouri, United States
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Technical Services ManagerTrue Fitness Apr 2011 - Dec 2020O'Fallon, MoResponsible for annual budgets & expenditures, and day-to-day Technical Service Dept operations including: ERP & CSRM systems, staff education, monthly reporting, and future business planningAct as an owner – creating and maintaining strong business relationships with Sales Team, Service Providers, Selling Dealers, and Customer AccountsCreated and implemented a new quality assurance program for TRUE FitnessDecreased TRUE Fitness' call center hold time from 4.8 to 1.3 minutes (73% reduction)Created interactive, easy to follow Tech Support Materials reducing TRUE Fitness labor claim payouts by >$50,000 per yearLeveraged experience on product support team to thoroughly understand issues and underlying cause, and proactively address root cause to improve customer experience -
Sales RepresentativeGateway Classic Cars And Museum Jan 2009 - Apr 2011O'Fallon, IlRainmaker – company owner revamped bonus structure for sales after I repeatedly went 50% over the standard bonus setupAs middleman between consignment seller and prospective buyers worldwide, much of the selling was done over the phone or emails regarding condition of cars, mileage, paint, etc.Completed state mandated forms and applications, and arranged carriers once a car was sold - sometimes shipping overseas -
Team LeadNew Balance Jun 2007 - Jan 2009Lake St. Louis, MoPromoted from salesperson to Team Lead in 12 months, responsible for employee scheduling, training/coaching/constructive feedback; knowledge of payroll policiesDrove team performance and amicably resolved any customer issuesHit personal and team sales targets, and created daily reports from transaction recordsTrusted with store opening and closing duties -
Merchandise SeniorBest Buy Jan 2004 - May 2007St. Peters, MoRapid progression from floor sales to Senior Assistant Supervisor based on my work ethic, by proactively recommending improvements and for holding others accountable for performanceSupervised personnel during weekly ad sets, actively coaching on efficiency and accuracy Led the inventory replenishment team twice weekly, and generated inventory reports Reworked planograms to meet customer demand and increase productivity
Robert Owensby Skills
Robert Owensby Education Details
Frequently Asked Questions about Robert Owensby
What company does Robert Owensby work for?
Robert Owensby works for Hustler Conveyor Company
What is Robert Owensby's role at the current company?
Robert Owensby's current role is Parts Manager.
What is Robert Owensby's email address?
Robert Owensby's email address is ro****@****ess.com
What is Robert Owensby's direct phone number?
Robert Owensby's direct phone number is +163627*****
What schools did Robert Owensby attend?
Robert Owensby attended Itt Technical Institute.
What skills is Robert Owensby known for?
Robert Owensby has skills like Software Documentation, Project Management, Team Building, Customer Service, Computer Hardware, Training, Microsoft Office, Quality Assurance, Coaching, Technical Writing, Product Development, Management.
Who are Robert Owensby's colleagues?
Robert Owensby's colleagues are Cory Conklin, Jarrod Mckay, Lora Young, Tim Heskett, Dave Wisdom, Mason North, Mason Hoffmann.
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