At Amazon, leading the strategic expansion of Amazon Air Cargo involves steering cross-departmental teams to pioneer our excess transportation capacity's externalization. It's a role that calls for acute operational acumen, drawing on my expertise in aerospace manufacturing and process improvement. Our work is vital, ensuring seamless customer launches and establishing robust KPIs to benchmark our program’s success within the dynamic landscape of air cargo operations.The backdrop of my professional journey is underscored by a tenure at Boeing, where implementing Lean Manufacturing principles was central to enhancing operational efficiencies. This foundation has been instrumental in my current mission: to deliver superior service that meets rigorous health and safety standards. It is through this lens that I strive to continuously elevate the customer experience while aligning with Amazon's overarching business objectives.