Robert P. Email & Phone Number

Broomfield, Colorado, United States

Lafayette, Colorado

ISO/Quality Assurance RepresentativeSpecializes in diode-pumped vanadate, YAG, and fiber laser marking systems. Manage the ISO9001:2015 and quality assurance.• Implement and manage Quality Management System in all departments to ensure ongoing efficiency.• Redesigned a new Incoming Inspection Model for improved non-conformance issues.• Work continuously with all Departments to optimize current processes and develop new processes and forms.• Ensure team members adhere to workplace and procedure safety (CDRH).• Proficient in internal auditing and root cause analysis, product quality management, project management and technical writing.• Evaluate adequacy of quality assurance standards in relation to the QMS, sampling procedures, and directions for recording and reporting quality data.• Responsible for ensuring product and packaging standards are met through product quality management utilizing product quality control and product quality assurance.• Liaison with production and R+D to resolve issues with corrective and preventative actions, including the ECR/ECO Process.• Review the implementation and efficiency of quality and inspection systems throughout the quality management system; plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.• Investigate external vendors QMS program and issue and document external CAPA events.• Conduct and support on-site audits by third party external auditors.• Analyze data to identify areas for improvement in the QMS and monitor risk management activities ensuring quality assurance is being met.• Conduct and document internal audits and other quality assurance activities such as Non-Conformance.• Ensure that all products meet or exceed CDRH compliance prior to shipment. • Manage all internal and external calibration for required equipment.

Loveland

I managed a small group of electrical and mechanical technicians to provide exceptional service to our customers, and address the complex issues affecting multiple brands of veterinary ultrasounds and accessories. I designed, built and managed E.I. Medical’s first in-house testing fixture and data acquisition process. I expanded my skill set by incorporating Solid Works design to allow me to continuously provide product evaluation, re-design and improvements with real time 3D printing in both prototyping and commercial applications. I managed all service quality control standards as well as the international distributor’s service requirements from Japan, Eastern Europe, Middle East, South America and Canada. • Troubleshooting mechanical and electrical component level failures• Hot-Air reflow, BGA, SMT, 0402 component level repairs• Mechanical assessment and testing • In-house 3-D Prototype and production printing • Mechanical design with Solid Works

I owned and operated a service-only repair business targeting both armature and professional race-level competitors. In conjunction with the responsibilities as team mechanic for Feedback Sports, I provided race support for a variety of events such as Elephant Rock, Triple Bypass, Bob Cook Hill Climb, Colorado State and National Cyclocross Series, as well as World Cup events like the USGP. I designed and built event stands, product displays and event booths most of which are still used at Feedback Sports headquarters. • Owned and Operated service only business model• Official team mechanic for Feedback Sports• Official wheel builder for Maverick bicycles• Multitalented with metal, wood working and mechanical capabilities• Proven service history

Golden, Colorado

I established an amazing relationship with Feedback Sports. I started working as their team mechanic and was given the freedom to provide race-level service to their large array competitors. I provided race support for different races, from local mountain bike series to international events, such as the USGP of Cyclocross. Additional responsibilities included technical sales and expo design. I managed single-event functions and worked at international expos. I built several marketing and sales fixtures which are still used today in Golden, CO. • Official Team Mechanic• Technical expo sales• Local and international customer service• Designed and built multiple marketing and sales fixtures• Expo booth design

I redesigned and co-managed one of the largest service departments in the bicycle industry. I oversaw the day-to-day operations, and managed a team of up to 25 top technicians. I coordinated and taught the specialized women’s cycling clinic with attendance climbing to over 50 participants. I co-wrote and help create the new hiring training course and protocol that is still used today. I created scalable service department standards and expectations allowing for internal and external growth for the company in the cycling industry. • Worked with every top cycling vendor in the world, literally. • Implemented efficiency guidelines and removed ineffective procedures• Increased service profitability by 23% in two years• Organized service operations to ensure efficient turnover of completed products

I started as a bike builder which quickly turned into a service lead position, then into a management opportunity. I supervised and trained a service staff of up to 15 technicians and 20 sales associates. I designed one of the first suspension service centers increasing service visibility in a competitive market. I designed and created organization standards and location protocol to increase parts efficiency and reduce product loss. I added boutique service options for high end service requirements creating a destination location for service needs.• Researched and analyzed competition in the market place.• Managed the volunteer group with relation to COMBA• Personal Mechanic to Tyler Hamilton• Increased service knowledge by incorporating a universal educational center

Western United States

I managed Trek’s Western Regional racing team. I drove a fully sponsored dully pickup with a thirty-five foot trailer to all professional and armature competitions in western, continental United States. I managed day to day event activities as well as all mechanical responsibilities for a multitude of cycling disciplines and competitors. As a team we found great success with an arrangement of victories in local, national and world championship levels of competition. • Western regional manager • Team mechanic• Professional sales and technical assistance• Professional and amateur level coaching

Associate Of Applied Science Degree, Electrical Engineering Technology, 3.9 Gpa

Activities and Societies: Honor Society, ITT Electronics Group, IEEE The art of electronics is a difficult study which I found.

Associate Of Science (A.S.), Meteorology, 3.7 Gpa

I graduated high school and immediately set off to Steamboat Springs to attend Colorado Mountain College. I spent three years studying.