Over seventeen years in retail management have honed my expertise in business administration and personal management, with a keen focus on delivering exceptional customer service. Currently leading the team at CoolStuffGames - Maitland, I am driven by the mission to create a welcoming space for gaming enthusiasts and foster a strong community connection. My goal aligns seamlessly with our company's culture, emphasizing collaborative experiences and diverse perspectives that enrich both our team and customer interactions.At CoolStuffGames, my responsibilities encompass managing daily operations, employee training, and community outreach through hosting major trading card game tournaments. My tenure at multiple locations has equipped me with in-depth knowledge of inventory management, expense control, and labor monitoring, ensuring each store I oversee thrives as a vibrant hub for gaming culture.