Robert Padula Email & Phone Number

Woodbury, Ny, Us

Spring Valley, New York, Us

• Manage assigned business accounts.• Answer customers’ questions regarding product specs, prices, and availability.• Quote customers on restaurant equipment and small wares.• Provide tracking information on completed orders.• Respond to all inquiries in a timely manner.• Answer every phone call with the goal in mind to close the sale.• Resolve all complaints and problems that may occur.• Set up service calls and returns with the manufacturer.• Educate customers on restaurant equipment.• Follow up on quotes provided to try to close the sale.• Maintain friendly and professional customer interactions at all times.• Assist Outside Sales Representatives with additional duties.

St Louis, Mo, Us

• Managed, counseled, and coached 30+ employees to ensure standards were met.• Resolved customer complaints to their satisfaction.• Assisted cashiers, line production, and front of the house dining room during peak times.• Performed a nightly inventory count to minimize food variances.• Ordered food/beverage, bakery items, and paper supplies on weekly basis.• Processed daily vendor invoices.• Performed a daily audit on all cash registers and the facility’s safe.• Conducted semi-annual employee performance reviews.• Produced daily prep sheets for morning set up.• Ensured requirements for appropriate sanitation and safety standards were met.• Scheduled daily catering orders for business clientele.

Philadelphia, Pennsylvania, Us

• Assumed responsibilities for Food Service Director in their absence.• Scheduled catering events for account clientele.• Managed and trained a staff of 20+ employees.• Supported all Cafeteria stations during busy periods.• Maintained weekly budget and successfully met weekly food costs.• Responsible for all weekly/monthly closeout paperwork.• Supervised personnel regarding merchandising, quality, and portion control.• Responsible for all paper/beverage inventories, and weekly supply ordering.• Analyzed daily cash/production reports, and catering sales.• Responsible for weekly payroll and for accounts payable to vendors. • Conducted pre-service and monthly safety meetings.• Improved overall district safety fiscal year 2010-2011; lowered Workman’s Compensation Claims by 33%.

Chertsey, Surrey, Gb

• Assumed responsibilities for the Food Service Director in their absence.• Assisted in front of the house hospitality and customer service.• Supervised, counseled, and trained front of the house staff.• Performed administrative duties such as payroll, billing, and inventory.• Assumed responsibilities for cashiers and conference attendants in their absence.• Organized catering functions, and ordered vending and beverage supplies.• Coordinated daily Meals-On-Wheels Program.• Maintained state health, sanitation, and safety regulations for food distribution in a Kosher environment.• Conducted monthly in-service meetings with employees.• Supervised staff to ensure healthcare residents were receiving proper diets.• Involved in an 18% increase of profits in cafeteria, catering, and vending machine sales from 1998 to 2000.

Randolph Afb, Tx, Us

• Honorable Discharge• Basic Training Ribbon• Outstanding Unit Award Ribbon• Longevity Service Award Ribbon• Overseas Long Tour Ribbon• Good Conduct Medal• Achievement Medal