Sales and training at National Retailers, e.g. Wal-Mart, Sam's Club, Target, and Best Buy. Answered calls and assisted with customer service issues and any items that the employees at these national retailers needed. Secured and maintained displays, provided retailers with extra merchandising and other items related to AT&T products and services.· Serviced and maintained relationships with up to 27 various retail locations at a time.· Worked with local management in national retailers to increase overall sales with post-paid and pre-paid cell phone activations.· Increased sales through incremental merchandising displays, which were maintained through relationships with employees and management of retailers as well as visits to locations.Notable achievements:· Won "Fierce" Award 2015 for Most Gross Ads for Wal-Mart· Area Sales Leader multiple times (Most recently: November 2016, December 2015, November 2015)

Matched customers with the appropriate mobile devices, plans, and warranties to suit their individual needs. Performed upgrades, exchanges, addition of supplementary phone lines, and other related mobile phone account transactions. Frequently updated familiarity with all pertinent information relating to various carriers and their activation portals, wireless brands, pricing plans, and service features.

Worked to maintain safety and security of the State Prison. Supervised inmates' activities in housing units, dining areas, recreation and work areas. Trained at the Tennessee Correction Academy