Robert Paquette Email and Phone Number

Business and Programmer Analyst / Developer, adept at shepherding business and IT projects through entire project and software development life-cycles. Strong skills managing projects utilizing PMBOK and SDLC methodologies Comfortable working with management and employees, both up and down an organizational ladder. Strong experience with project identification, requirements analysis, project definition and proposal presentation. I am a creative contributor, quick learner, professional and… Show more Business and Programmer Analyst / Developer, adept at shepherding business and IT projects through entire project and software development life-cycles. Strong skills managing projects utilizing PMBOK and SDLC methodologies Comfortable working with management and employees, both up and down an organizational ladder. Strong experience with project identification, requirements analysis, project definition and proposal presentation. I am a creative contributor, quick learner, professional and courteous, and a big believer in Dale Carnegie philosophies.AREAS OF E X P E R T I S E* Sales and Client Management* Business & Systems Liaison* Presentation, writing, oral and communication skills* Business and Systems Analysis* Requirement Gathering* Heads-down Programmer* Waterfall/AGILE/SCRUM* HTML/XML/CSS* Actionscript/Javascript* ASP/SQL/.NET* Adobe CS5/MS Office Show less

Leading the efforts to bring EmergiTech end-user product training online; basically, a learning experience with a re-write of the EmergiTech law/fire/EMS/911 documentation. It was a terrific experience to work with the thin blue line; great people. After EmergiTech was acquired by Zuercher Technologies, my skillset was no longer needed.

Recruit, train and evaluate first level Technical Support Representatives. Achieved 95% customer satisfaction.