In this role, I conducted collaborative research with faculty to enhance academic knowledge and foster interdisciplinary insights. I supported faculty in designing engaging and effective learning experiences for students. I analyzed data for the Chair to identify trends, optimized management and increased insights into focused issues.Key Successes:• Assisted students, faculty, and administration through effective customer service interactions.• Evaluated and offered constructive feedback on student assignments to enhance learning outcomes.

Here, I provided IT support to students and staff by ensuring efficient resolution of computer-related issues. I ensured optimal functionality of classroom technology and equipment by minimizing disruptions to enhance the learning experience.Key Successes:• Established computer labs to enhance technological education and promote digital literacy.• Steered computer imaging to facilitate disbursement by streamlining data processing and enhancing efficiency in fund allocation.

During this tenure, I elevated customer satisfaction and loyalty through delivery of exceptional customer service. I enhanced store merchandise presentation to captivate potential customers. I guided customers in executing home construction projects by imparting valuable knowledge and expertise.Key Successes:• Collaborated with contractors, architects, and designers throughout the entire project lifecycle.• Executed clerical responsibilities, such as data entry, phone correspondence, and paperwork processing.Some additional experiences are listed below:Project Manager | JAB Associates, NY• Achieved a 12% reduction in general liability costs by implementing program for job box site safety meetings.• Managed proactive equipment maintenance, while optimizing administrative efficiency through compliance reviews and minimizing time-consuming resubmissions.• Directed overall project finances, including forecasting, budgeting, tracking general conditions, reviewing vendor RFPs, procuring materials, processing pay requisitions, and negotiating change orders for clients and subcontractors.Project Manager | ACC Construction, NY• Promoted from construction superintendent to project manager within nine months of hire.• Facilitated pre-bid walkthroughs to enhance bidder understanding and improve overall project comprehension.• Revitalized failing projects through effective management resolution which prevented job terminations, securing project persistence, extending timelines, and safeguarding reputation.