Robert Patterson Email & Phone Number

Colorado Springs, Colorado, United States

Colorado Springs, Colorado, United States

In this position I am contracted out by a third-party agency to ENT as a part-time employee following my 6 month internship. My job responsibilities are largely a continuation of those I had as an intern with more sophisticated involvement.Navigating through technical problems, assisting in identifying trends to address company-wide issues, and providing support for credit union employees interdepartmentally.

Colorado Springs, Colorado, United States

Navigated through technical problems, assisted in identifying trends to address company-wide issues, and provided support for credit union employees interdepartmentally.

Colorado Springs, Colorado, United States

Acted as a point of contact for and assisting new clients with setting up their accounts, fielded phone calls to address issues or concerns with accounts, and reported suspicious or fraudulent activity to the Fraud Department.

Colorado Springs, Colorado, United States

Managed a team of approximately 20 employees and performed regular metric evaluations, lead team meetings, and acted as a liaison between base employees and center management.

Colorado Springs, Colorado, United States

Vetted applicants through our application screening process, assisted new trainees, and worked with struggling employees to refine their job competencies.

Colorado Springs, Colorado, United States

Captioned calls for the hearing impaired via auditory dictation software Dragon Naturally Speaking. This role necessitated vocal clarity, proficient typing speeds, and basic computer literacy.

Woodland Park, Colorado, United States

Worked directly with customers in day-to-day operations, and personally repaired and supervised repair of client systems.