Robert Rains Email & Phone Number

Franklin, Tennessee, United States

Sr. Business Analyst – Nissan North America (NNA), Franklin, TNDealer Business Systems (Sales) – Lead Business Analyst. Interfaced directly with Nissan and Infiniti senior level stakeholders gathering and prioritizing requirements in the form of epics and stories using JIRA. Lead the process of organizing and implementing system enhancements using SCRUM.Sr. Business Analyst – Nissan North America (NNA), Franklin, TNRevenue Recognition Project, Franklin, TN – Lead Business Analyst. Primary business analyst facilitating multiple Nissan business groups and outside logistics vendor to enhance Nissan vehicle systems to improve the point of revenue recognition for Nissan and Infiniti vehicles sold to dealers in the US.

Smyrna, Tennessee, United States

Yard Management System, Smyrna, TN – Lead Business Analyst. Worked closely with Nissan business owners and the cloud vendor to implement a new SaaS (Software as a Service) cloud-based application that manages incoming parts delivered by truck to Nissan warehouses and 3 manufacturing plants in the US. This effort included API development, AWS cloud design, message queues, and secured file transport.

Franklin, Tennessee, United States

Lead BA for a project to stand up a new port in Tacoma, WA. This port receives inbound vessel shipments of Nissan and Infiniti vehicles from Japan and South Korea. This project included interfacing with outside logistics vendor's IT department to coordinate development and testing.Lead BA for outbound vehicle logistics for a new manufacturing plant in Aguascalientes, Mexico. Worked with Nissan US and Mexico teams as well as the logistics vendor to develop the well integrated solution. Lead BA for the Vehicle Order Management - "Mass Configurator" project. Worked closely with Nissan executive management and developers to provide a new way of ordering and configuring vehicles as part of the dealer ordering process.

Nashville, Tennessee, United States

State of Tennessee, Nashville, TN – Developed solutions supporting the Tennessee Board of Regents and the Tennessee Information Infrastructure group.

Spring Hill, Tennessee, United States

Saturn Plant, Spring Hill, TN – Developed various solutions using Microsoft C#, ASP.NET, Visual Basic, SQL Server, and DB2. Received MCSD certification.

Plano, Texas, United States

Data Center Operations, Plano, TX – Mainframe control room operations and CICS support. Performed CICS table maintenance using RDO (Resource Definition Online). Responsible for troubleshooting CICS performance problems.

Dallas, Texas, United States

Completed the following:Systems Engineering Development ProgramEDS Leaders Internship ProgramOperations Development Program