Robert Peak Email & Phone Number

Richardson, Texas, United States

•Managing storage, security and network services• Managing subscriptions and estimating costs• Deploying and managing virtual machines• Monitoring the performance of the cloud environment to encourage maximum uptime and downtime• Automate task and write scripts to ease everyday work flow and task of team• Ensuring projects are completed on time and checking that IT systems are working as intended• Advising on future development suggesting ways to improve IT systems to managers and stakeholders• Manage and communicate with government officials with B2B collaboration in azure environment• Analyzing the IT landscape before deploying a product or software to ensure it meets business expectations• Collaborate with stakeholders to ensure smooth operations, security, and optimization of SharePoint environments within the organization.• Communicate with manager and stakeholders to communicate new features and benefits• Providing technical leadership to team• Monitor alerts using purview and defender to determine threat level and determine a resolution

Keller, Texas, United States

• Develop and provide training to end user in system application and WMS • Implement technology and solutions support site objectives using SLDC methodologies • Ensure the security of facilities systems are not compromised • Identify opportunities for improvement in systems and process • Monitor WMS to ensure systems and data integrity • Investigate “root case" of systems issue and implement corrective actions ensuring resolution and non-recurrence • Monitor RF network Ethernet network, LAN and application serves' performance in an effort to prevent systems issues • Work closely with customers systems support personnel acting as chief liaison for the facilities build and support effective and harmonious relationships • Manage and support IT team capable of meeting sites objectives • Manage the facilities telephone and security systems • On call support of systems • Troubleshoots issues with LAN • Troubleshoots issue with PenskeNet that related to web pages and SQL server issues • Create SQL jobs and procedures for routine tasks like re-indexing fragmented tables • Update the jobs procedures as needed and time permits • Troubleshoots printer issue on all zebra and laser printers • Approved and submitted APT requests • Approved and submitted various Penkse workflows (email, keyfob, email on cell phone Etc.) • Add/delete/update EPTO time as requested by payroll department • Troubleshoot issues with timeclocks • Add/delete/update scheduled scripts as needed automate report emails that present to departments and teams on a schedule • Helped gather web page requirements for new pages • Created/modified new web pages as needed • Authorized IT related purchases • Create/modify SPM's for all locations • FTP FMLAEdge data - update security • Add/delete/update PenskeNet access for users as needed • Add/delete/update PenskeNet user groups

Dallas, Texas

Effectively manage Key IT vendor relationship with well communicated and organized objectives to ensure proper functionality and the meeting of timeline.Responsible for aligning the IT strategy and roadmap for fulfillment center to meet requirements set by operations team.Provide leadership to all IT staff including supervision, mentoring, coaching, and evaluations.Day to Day activities include network, computer, and printer troubleshooting, project management, data cabling, and systems administration in a variety of software and hardware environments. Responsible for the maintenance, tracking, and cost of all hardware including printers, tablets, laptops, desktops.work closely with the company’s decision makers to identify, recommend, develop and implement cost-effective technology solutions to support rapid growth

101 Enterprise Dr, Ste 200, Flower Mound, Tx 75028

Monitoring ticket queue and working with tickets for users across the company in ServiceWise ticketing system . Assist the data center team with any onsite issues that may happen on shift and after hours. Setup new user's accounts in active directory as well as train users on how to use the programs. Install software on user PC accordingly. Take on level 2 issues with software and hardware Schedule maintenance and PM on down time on network equipment. Work in Cisco unified administrator to program users phone access. Performing advanced task in the iSeries (AS400) Deploy new equipment for users such as laptop, desktops, phones, iPads, other electronics. Troubleshoot problems with RF equipment such as Motorola, Honeywell and Symbol. Use druva sync to backup user data. Setup, monitor, and control user email with online based exchange server Ceryx.

Bachelors Of Science, Network Management, 3.2

Bachelor'S Degree, Network Management, 3.6

Associate Of Science, Computer And Electronic Engineering