Robert Pfaff Email & Phone Number

Woodlawn, MD

Woodlawn, MD

Provide executive management in the administration of SSA’s Ticket to Work Program. The Ticket to Work and Self Sufficiency (Ticket) program was created in 1999 to provide Social Security disability beneficiaries the choices, opportunities and support needed to become and stay employed, increase their earnings, and eventually leave and remain off benefits.

Social Security Administration, Woodlawn, Md.

June 2012 - Director Case Management Office. Direct a disability claims processing unit consisting of clerical staff, disability examiners, and managers in support of state disability agencies and to address claims remanded to reduce hearings backlogs. Develop and implement processes and procedures to maximize office performance including the enhancement.

Washington DC

2010 to May 2012 - Homeless Outreach and Research Coordinator in the Office of Program Development and Research. I coordinate outreach activities with federal, state, and local homeless service providers to develop methods to increase access to mainstream benefits. I develop and manage research projects designed to evaluate statistical data for SSA.

Provide direct supervision to a disability adjudication unit consisting of 8 disability examiners and two clerical staff. Responsible for establishing and meeting productivity goals for adjudication of 5,000 disability claims with a quality assurance goal of 97% acccuracy annually.

Disability adjudicator for Social Security Disability claims. Obtain all medical and non-medical evidence; evaluate claims in accordance to SSA policies and regulations; and make determinations to award benefits.

Bachelor’S Degree, Social Science And History

Activities and Societies: Phi Alpha Theta History Honor Society History, Social Science, Seconday Education

Engineering