Robert Pfeil Email & Phone Number

Tucson, Az, Us

Tucson, Arizona, United States

Tucson, Arizona, United States

• General Manager of the irrigation industry’s largest for-profit training business. • Launched fee-based live streaming training in under 20 days that kept Training Services profitable during COVID.• Reinvented Rain Bird Rewards, the corporation’s largest customer marketing program. Oversaw nine years of process improvements that have resulted in reduced administrative headcount while improving ease of use, the accuracy of reporting, and making each contractor’s experience with Rain Bird better. • Developed and grew the Contractor Referral Program resulting in a significant increase in referrals in under 2 years. • Streamlined Rain Bird’s Turf Marketing communications process from agency to customer that has improved KPIs by delivering high-quality marketing content that is relevant to each customer channel.• Managed the overhaul of multiple premier customer events significantly improving customer experience, while reducing costs.

Tucson, Arizona

• Business manager for training services, field services, engineered services, and service product marketing. • Grew the for-profit training business by 20% year over year. • Oversaw the development and launch of the ‘Rain Bird Factory Trained’ program that profitably trains customers on Rain Bird products.• Managed the relaunch of engendered packaged systems for central control products.

Tucson, Arizona

• Business and education manager for Rain Bird's for-profit training business.• Received support from the Irrigation Association for Rain Bird’s Rain Bird Academy program that increased attendance at Rain Bird’s customer events. • Developed a marketing plan that increased revenue by 30% and resulted in department profitability.• Launched Rain Bird Academy International, taking the Rain Bird Academy brand global.

Tucson, Arizona

• Educational responsibilities and increased business responsibilities for Training Services. • Launched Rain Bird Academy International, taking the Rain Bird Academy training brand global. • Created and implemented a strategic plan and training budget. • Lead numerous cost reduction initiatives that resulted in significant cost savings. • Responsible for identifying and resolving quality issues.

Tucson, Arizona

• Business and educational responsibilities for Training Services. • P&L responsibility for individual training events. • Managed independent consultants. • After conducting a needs analysis, managed the development of numerous courses that had a positive ROI after the first year. • Reorganized logistics and educational materials that resulted in significant savings.

Tucson, Arizona

• Responsible for developing new classes, the profitability of individual training events, the quality of training materials, and the coordinated independent consultants. • Developed and implemented a regional training event format that significantly increased external revenue.• Developed marketing communications for regional training events.

Osaka, Japan

Kyoto, Japan

Kyoto, Japan

Kyotanabe, Japan

Kyoto, Japan

Mba, International Management

Activities and Societies: Certification in Mediation, Honor Council, Pi Sigma Alpha honor society, Corporate Consulting Program.

Ma - Education, Curriculum And Instruction

Activities and Societies: Student Body President, Kappa Delta Pi Honor Society, Who's Who Among Students in American Universities.

Ba, English With A Minor In Philosophy

Activities and Societies: Literacy Volunteer; Director, Student Government Academic Affairs Board

Education record