Robert Phan Email & Phone Number

San Jose, CA, US

Los Angeles, California, US

Management of security and defense platforms, technologies, tools, and services supporting security controls.

Dublin, CA, US

• Design, implement and optimize highly resilient network security architecture for a fast-growing discount retailer with revenues surpassing $19 billion. Key Accomplishments:
• Design and implemented migration strategy from legacy physical Juniper firewalls to virtualized Palo Alto Next Gen firewalls
• Design and implement advanced threat protection (ATP) solutions for email, network, and endpoints.
• Design and implement agent and email enterprise DLP strategy and solutions.
• Deploy solutions to fortify cloud SaaS products for O365 apps and Teams.
• Architect and enable remote workforce security to allow employees work safely at home.

US

• Design, build and support information security tools to help identify and counter security risks. Provide guidance and leadership as a senior information security resource in all phases of IT project development and.
• Revamped and improved IDS/IPS systems to be more effective in detecting and reducing vulnerabilities.
• Implement FireEye advanced malware detection network sensors to increase zero-day malware detection rates.
• Primary lead for network security areas including PCI/HIPAA vulnerabilities assessment, and remediation for compliance and best security practices
• Provide senior guidance and training in responding and countermeasures to critical security incidents involving network, malware and other threat vectors

US

• Design, build and support network environments that are scalable, supportable and secure for the extranet, intranet, corporate and retail environments. Key Accomplishments:
• Escalation for infrastructure operations involving network and network security incidents.
• Design and build secured network environments to deliver customer facing applications including Safeway.com ecommerce and retail mobility applications for Iphones/Androids.
• Participate in vendor product selection, pilot and implementation of network security solutions which meet future customer and business requirements.
• Support annual PCI, HIPAA and IT corporate audits on network security compliance, risk assessments and perform remediation of security risks.

Puteaux, FR

• Manage network and network security infrastructure for two data centers, headquarter campus and dozen remote branches. Design, implement and maintain global security policies and solutions for corporate headquarters.
• Design and implement MPLS WAN infrastructure to replace aging frame relay WAN.
• Design, build and maintain network and network security infrastructure that provides active-active data center functionality for electronic trading systems.
• Design and deploy enterprise Cisco VOIP infrastructure and Internet SIP to replace conventional long distance calling.
• Design and implement Polycom teleconference systems across the enterprise

Reston, Virginia (VA), US

Manage several hundred firewalls handling corporate networks and extranet credit card systems.

Espoo, Southern Finland, FI

• Product line support engineer for Checkpoint Firewall Software and Nokia Security Appliance. Key Accomplishments:
• Senior escalation engineer and dedicated support engineer for high profile and diverse list of customers including Lehman Brothers, Goldman Sachs, NASDAQ, SAIC, Deutsche Bank, New York Times, and Delta Airlines.
• Trained TAC support engineers to build a new Level 2 support call centers in Singapore, Japan and Canada.
• Worked with software engineering in replicating customer issues to remedy software bugs and hardware defects to help improve security appliance product.
• Add multiple online support knowledgebase content for customers and support engineers including white papers, technical and implementation procedural guides on Checkpoint Firewalls.

Managed intranet and extranet network and network security infrastructure for an Internet web portal startup company.

Oakland, California, US

Managed network infrastructure for three large Kaiser Permanente hospitals and distributed Y2K remediation of network and server equipment.

Fremont, California, US

Performed pre-sale, implementation, and post support to various Bay Area small and large enterprises on information technology consulting and solutions with Cisco, Microsoft, Novell, 3COM, and Hewlett-Packard products.

• Build the City of Santa Clara first local area network infrastructure.
• Provided IT desktop and network admin support for City of Santa Clara users.
• Converted mainframe serial connectivity to LAN IPX-IP Based Ethernet

Bachelor Of Science, Business Management Information Systems

Technical Writing Course

Education record