Robert Piatt Email & Phone Number

Des Plaines, Il

Assists in oversight of Association Management System (netForum). Responsible for day to day support including:System Setup, Reporting, Data Integrity, Training, Enhancements and Documentation.

Responsible for oversight, setup, system efficiencies, and user experience for a proprietary Association Management System (ProTech/Vision) including data entry, billing, and posting to Microsoft Dynamics Great Plains 10.0 Accounting System. The AMS includes a diversified billing array including product fulfillment, membership, subscriptions/advertising, class and meeting registration, as well as sponsorship and fundraising. Liaison to product line managers and business unit directors, providing sales analysis reporting tools including extensive use of Excel pivot tables.

-Shipped more than $300 million in yearly sales volumes-Responsible for $4 million variable cost budget-Reconfigured distribution center to accommodate shipping of additional 5,000 SKU’s-Improved physical inventory discrepancies from $300,000 to $17,000 annually-Physically integrated an acquired competitor’s 100,000- sq. ft. distribution facility into main facility within 60 days-Restructured warehouse management to incorporate an additional eight salaried supervisors-Developed process to account for labor and materials in chargeback allocation for a $1million dollar cost center