Robert Piazza Email & Phone Number

United States

Dallas, Tx, Us

Account Management.Project Management.Build job proposals for Plumbing, HVAC, scopes of work.Research, size, procure equipment. Issue p.o's for materials and equipment and oversee job costs.Plan, layout and oversee job scopes.Build account relationships.

Project Management of Minor Plumbing & Major Plumbing Work Orders; FL, INDY, PHNX markets.Create job estimates and scopes.QC onsite repair and W.O. processes.Work with IT department to create job duty/tool list for company app and other processes.Coach all levels of Plumbers on work processes.Contractor evaluation and on-boarding. Sch and direct all sub-contractors; Hydro-excavation, Tunneling, ELD, etc.Work Order scope approval and Labor pay for Contractor.Salesforce, Corrigo.

Arlington, Tx, Us

Manager of Customer Service, 5 CS Reps, phone orders and counter sales. Warehouse Manager, 5 Warehouse emps, order picking, LTL and Parcel shipping, inventory management, cycle counts. Oversee pump productions and repairs. Oversee and schedule startup of booster packages, boilers, pumps. Making sure customer satisfaction is achieved and any order or part issues are corrected and made right. Pushing for high level of expertise and knowledge of products sold and product application.Have implemented warehouse policies and structures to lessen order mistakes and decrease order discrepancies. Continually striving for accuracy in inventory management. Successfully brought online a 2nd satellite facility for pump/skid building with no interruptions in our pump production schedule.Continual training of employees in parts application. Onboard new employees in a 4-8 week training process.Proven record of creating, implementing and driving new process and policies that deliver intended goals.High level of commitment to my duties and performance and a cultivator of relationships with customer, suppliers, staff.Have a proven track record of bringing each department into a more efficient environment by evaluating, correcting and coaching through weaknesses and flaws in daily routines.

Washington, District Of Columbia, Us

* Manage day to day service equipment repairs. Prioritizing rental and customer owned units.* Responsible for cost control, equipment and parts inventory, employee policy and procedure compliance.* Supervise Operations Manager, 5 Mechanics, 2 yard hands, 1 driver.* Conduct weekly tailgate meetings, RCA investigations.* Prioritizing equipment repair based off depreciation. * Employee conflict resolution.* Rental Result, Concur, Excel.

Houston, Tx, Us

Job duties:* Manage the overall operational, budgetary, and financial responsibilities• Responsible for revenue/rig growth, customer relations, cost control, inventory, coaching employees on policy and procedures.* Conduct monthly safety meetings.* Schedule employee holidays and conduct performance evaluations.* Equipment purchases, services and repair.* Equipment Management.* Employee and equipment annual re-certifications.* Employee conflict resolution.* Employee retention.* Supervise - 8 Supervisors, 2 Admins, 2 warehouse hands, 65 field employees, 16 rigs.* Oracle, Excel, Fleet tracking systems.

Houston, Tx, Us

Job duties:• Responsible for revenue/rig growth, customer relations, cost control, inventory, coaching employees on policy and procedures.• Schedule employee holidays and conduct performance evaluations.• Equipment purchases, services and repair.• Equipment Management.• Employee conflict resolution.• Conduct monthly safety meetings and annual re-certifications.• Employee retention.• Supervise 2 Supervisors, 1 warehosue hand, 35 field employees, 7 rigs.

Houston, Tx, Us

• Over saw two major accounts. • Client relations• Conducted and finalized RCA's• Participated in stand downs• Conducted ride-a-longs with HSE personnel and management• Helped to push new and existing policies and procedures and occasionally produce new tools• Worked with the crews from multiple yards, pushed safety behavior, policies and procedures.• Brought seven crews under a major account to their first full year IFO.• Developed our relationships and tried to expand our footprint with each LOB and my customers.

Houston, Tx, Us

Job duties:• Rig operation• Monthly rig inspections• Employee re-certification• Annual wire replacement• Coordinate repairs on equipment and rig• Perform employee improvement notices• Perform employee performance evaluations

Master Plumber - M36224• Responsible for revenue growth, customer retention, cost control, inventory, service ticket detail, job proposals and job construction.• Responsible for dealing with Project coordinators and Contractors.• Customer service issues and employee problem resolutions.• Blueprint review and analysis of projects, preparation of construction documents, bidding, negotiations, sub contract selection, material purchasing, scheduling, project budget, building code compliance, quality control.• Manage service department, construction department, and office staff. (9 employees).• Accountable for AR’s, profitable sales, maintain budget with P&L.• Purchase orders, weekly meetings, service ticket detail. • Job proposals, job construction and material purchasing.• License renewals, safety and C.E. instruction, training technicians on policy and guidelines.• Schedule employee holidays and on-call schedule, performed employee performance evaluations.• Equipment purchases, servicing and repairs.• Maintained records for all AR’s and AP’s.• Accomplishments:• Produced first YTD net profitable department company wide.• Through contacts; bid, supervised and completed $350k remodel.• Expanded commercial construction projects.• Created sales processes for increased sales.• Established long term clientele contacts