Highly adaptable risk management and technical/marketing communications management professional with 20+ years experience.Risk analyst, technical communicator, marketing communicator, manager. Worked for startups and large corporations, from banking to engineering industries. Society for Technical Communication (STC). Certified Quality Improvement Associate (CQIA). Very experienced with user documentation, policies/procedures, business recovery plans, and web content. Communications: Content Management, Content Strategy, Copywriting, Corporate Communications, Editing, Internal Communications, Marketing Communications, Proofreading, Technical Communication, Web Content, WritingDeliverables: Brochures, Business Recovery Plans, Catalogs, Data Sheets, Email Blasts, Flyers, Manuals, Media Alerts, Newsletters, Online Help, Policies, Procedures, Press Releases, Software Documentation, Technical Documentation, Usability Testing, White Papers, Web Detail Pages, Web Landing PagesManagement: Employee Development, Marketing Communications Management, Product Launch Management, Project Management, Software Development Management, STC Technical Communication Manager Certificate, Team Management, Translation and Localization, User Experience Management, Web Development ManagementMarketing: Augmented Reality, Email Marketing, MailChimp, Marketing Communications, Online Marketing, Product Marketing, Social Media Marketing, QR CodesSoftware: Access, Acrobat, Adobe Creative Suite, Archer, Aurasma, Coupa, Doc-to-Help, Excel, FrameMaker, Illustrator, iOS, Mac, PowerPoint, Quadralay, RoboHelp, SharePoint, Visio, Windows, Word