Robert Plata Email & Phone Number

• Mentor and train new Inside Sales Representative • Process rental quotes, reservations and contracts in compliance with policies and procedures• Establish new rentals and service accounts by serving walk-ins and calling customers• Generate leads for new business and equipment sales as well as communicate leads for Outside Sales • Warm calling of lost and dormant accounts to acquire new business with current customer• Maintain accounts receivable, customer disputes, Pending PO and acquire signatures for contracts• Assist with the profits and loss to close out monthly financials• Answer customer questions, negotiate and recommendations on equipment rentals prices and availability via telephone, email, etc.• Dispatch delivery truck and manage customer’s expectations regarding delivery times and organize routes to maximize efficiency• Hold daily and monthly safety meetings with store employees• Coordinate with District Sourcing Center and Outside Sales staff to ensure customer satisfaction• Provided hands-on training to cultivate store employees with regard to customer service and phone negotiation • Conducted negotiations with vendors to obtain best pricing for equipment rentals

Corpus Christi Texas Area And San Antonio Area

• Supervise and train 5-15 employees on sales strategies, procedures and/or operations• Provide hands-on and online training to cultivate store employees with regard to customer service• Develop fleet sales accounts • Utilize management skills to make key sales decisions• Coordinate maintenance of the store, which includes daily and bimonthly schedule of floor maintenance and machinery• Conduct sales pricing strategies with competitors• Collaborate with staff, senior managers, Vice Presidents and Assistant Vice President to set and report sales goals and procedures for the operations of the store• Develop and document safety procedures for technicians• Analyze inventory and control expenditures on a daily basis• Conduct negotiations with vendors to obtain best pricing for products• Manage e-mail messages and determined level of priority from upper management and customers• Create and receive purchase orders with regard to supplies, products, and large box items• Collaborate with Store Manager to set profit goals to managed budget