Robert Platt Email & Phone Number

Experienced Senior Program Manager with a demonstrated history of working all aspects of Information Technology (IT) in military IT, logistics and health care services. Knowledge, Skills and Abilities (KSA) in Operations Management, IT Service Management, Information Security, and IT Architecture, Strong leadership and team development skills. Ability to translate high level strategy into operational goals while exceeding business and financial requirements. Stays up to date in leadership and technology through formal education and technical certifications.

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  Sr Pgm Mgr

  General Dynamics Information Technology

  Sep 2004 - Nov 2018

  Spearhead program management objectives and sustained business development goals; hiring more than 100 customer-focused employees for outstanding startup and on-going execution of annual multimillion dollar projects. • Dynamically interact with executives, clients, and internal departments at all organizational levels to drive profitable lines of business, and retain key employees and project teams.• Streamlined government interaction with my project teams to facilitate governance, information security, and configuration management activities resulting in zero loss of operational or classified data due to information technology issues.• Guided the policies and procedures necessary to reduce help desk solution times by more than 50% from the previous contractor, resulting in USACE personnel deployed to Afghanistan receiving excellent service levels in a combat environment.• Adhere to ISO quality standards for 14 years, providing program management operations and financial reporting to ensure both customer expectations and corporate requirements are exceeded for all project management phases.• As capture manager, developed market penetrations in multiple business segments, resulting in ongoing proposals and partnerships with native American and both small and large businesses. • Anticipated clients training requirements in response to increasing internet vulnerabilities and established and maintained 100% compliance for contractor training certifications. These certified skills have been instrumental in preventing hostile penetration of open networks and minimization of internal incidents through systemic implementation of processes and procedures.