Robert Pniewski Email & Phone Number

New York, Ny, Us

Westchester, Il, Us

Experienced IT Project Manager and Migration Planner with a proven track record of successfully overseeing the migration of over 400 applications, including highly confidential information, within tight timelines and budgets.Project Manager-IT SecurityOrchestrated end-to-end migration projects for over 400 applications, including those housing highly sensitive data, ensuring seamless transition without compromising data integrity or security.Developed comprehensive migration plans, encompassing risk assessment, resource allocation, and contingency strategies, to meet stringent deadlines and budget constraints.Implemented robust security protocols and encryption measures to safeguard confidential information during transit and post-migration.Collaborated closely with cross-functional teams, including IT specialists, developers, and stakeholders, to streamline communication and mitigate potential challenges.Conducted thorough post-migration evaluations to identify areas for optimization and ensure long-term operational efficiency.Migration PlannerLed the planning and execution of complex migration projects, including legacy system upgrades and cloud migrations, for diverse clientele across various industries.Utilized advanced project management tools and methodologies to effectively coordinate resources, manage timelines, and mitigate risks.Provided strategic guidance to clients on optimizing their IT infrastructure and enhancing data security measures in alignment with industry best practices.Established strong rapport with clients through proactive communication and diligent project oversight, earning accolades for delivering projects on time and within budget.

Paris, Fr

Served as a Sr. level IT Project Manager in IT Production for the entire AMER domain. Managed and delivered the IT Infrastructure to support business objectives on a variety of projects including new site buildouts, multiple large-scale migrations and deployments of new technology. Consistently hit all milestones and deliverables.• Developed and implemented project roadmaps and milestones, led key stakeholder engagement and accountability, and communicated project status with relevant stakeholders.• Address and resolve project risks, roadblocks and obstacles while securing resources to efficiently complete deliverables. • Managed vendor relations, contract negotiations, deadlines, project budget and focused on maximum cost savings in tracking project expenditures and costs of materials, labor, and services.• Developed RACI charts, work breakdown structures and maintained RAID logs to improve effectiveness. • Defined and reviewed all project governance for projects handled by the PMO team.• Exhibit strong and concise communication skills with the ability to explain complex issues for executive consumption.• Effectively manage multiple projects simultaneously.• Works to deliver technological advances that drive business.

Fargo, North Dakota, Us

Provided leadership, training, resource management and operational effectiveness skills for a 24x7 365 days a year application support group. Coordinated management of incident tickets, change management, maintenance and outage notifications, reporting, and workforce management/shift coverage. Prepared executive level reports and delivered to senior members of the NYPD and LMSI with a strong focus on continuous process improvement and customer satisfaction. Minimized the downtime of multiple proprietary applications to ensure the safety of all 5 boroughs in New York City. Exhibited strong and concise communication skills with the ability to explain complex issues for executive consumption. Managed, coordinated and help resolve high priority and complicated support issues for a high impact and demanding environment. I was also responsible for managing vendor relationships that supported daily operational needs while maintaining the strictest customer confidentiality.

Paris, Fr

Managed the Application Support group of 25 technicians in the Americas (US, Canada, Mexico and LATAM) providing guidance to the branches on matters of compliance, service and quality. Conducted routine and preventive quality assurance processes to monitor user satisfaction and revenue results and ensure policy compliance for branches in designated region. I have provided operational support, secured necessary resources to investigate and resolve any problems or losses incurred in the day-to-day operations of branches. To make this possible I’ve built High performance teams that has shared a common vision, goals, metrics and collaborate, challenge and hold each other accountable to achieve outstanding results. Provided input to strategic decisions that affected the functional area of responsibility. Part of my responsibilities was to resolve the escalated issues arising from operations and requiring coordination with various departments.

Paris, Fr

Responsible for asset management of 12,000+ end user computer devices. Provided assistance and guidance to engineer teams. Part of my duties were to identify training needs, overseeing daily operations, implementing company procedures, preparing reports and assessing personnel performance. Direct supervision of eight Desktop Support Engineers plus occasional responsibility for the supervision of 3rd party contractors assigned to support the team at periods of peak demand.

New York, Us

Provided a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This included installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance. I was responsible for troubleshooting problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provided end-user assistance where required. I was also tasked with assisting in developing long-term strategies and capacity planning for meeting future desktop hardware needs.