Robert Poss Email & Phone Number

Orlando, Florida, United States

• Launched appliance delivery start-up with Electrolux Frigidaire and generated $750k in revenue in year 1• Operations Leader for Ashley Furniture Delivery in NC, SC, and GA• Drove motor carrier growth by recruiting and increasing truck count from 36 to 57 in 3 months• Performed routing daily of 57 trucks containing up to 1600 pieces of furniture. • Created analyses that increased on-time rate from 70% to 90% in 6 weeks• Reduced average returns rate from 12% to 6%, increasing weekly profit by tens of thousands of dollars• Accomplished the first $5M in weekly delivered sales in company history• Conducted safety audits by ensuring delivery teams were in possession of blankets, straps, wrap, and other PPE• Focused on maximizing location split to ensure high profitability• Promoted daily stand-up meetings with carriers to share successes and opportunities for improvement

Charlotte, North Carolina, United States

• Inbound Dock Manager generating regular stow rates of over 350,000 units/$2M of product per shift• Led a team of 50 employees consisting of PIT Operators, truck crew, pallet runners, and supply handlers• Implemented 5S methodology on dock operations, enhancing fast starts and reducing takt time by 13%• Supervised the Decant Department of the Inbound Dock, responsible for staffing and cross-training of 70 associates. Increased average Decant Rate from 35 to 47 cases per hour (+35%) in 6 weeks• Conducted daily standup meetings where safety strategies were provided and stretching emphasized• Performed regular audits on PIT and other machine operators to insist on the highest safety standards• Regularly completed 60-hour weeks to ensure team could meet Peak business demands during holiday season

Robbinsville, New Jersey, United States

• Coached and mentored hundreds of associates on stow productivity and quality by providing efficient techniques to drive high rates and low DPMO. Increased Stow rates from 220 to 270 in a 4-week period• Assisted in the execution of the Hypercube Project, whereby the Amazon Robotics floor was extended in numerous locations, saving the facility $1.2M over a 6-month period• Responsible for chasing thousands of “reactive” orders during each shift, increasing customer satisfaction• Completed cross-training and became certified in 3 Outbound departments as well as all Inbound sections

Toms River, New Jersey, United States

• Coordinated hundreds of in-depth case mediations to assist litigants in drafting court orders concerning custody, paternity, child support and many other family legal issues• Prepared and supervised complex monthly work calendars containing over 30 employees• Advanced difficult conversations with clients regarding drug use, child abuse and domestic violence• Facilitated litigants’ efforts in the preparation of court filings by answering questions, organizing documentation, and referring litigants to appropriate offices

Brick, New Jersey, United States

- Connected over 50 clients that were affected by Hurricane Sandy with resources and guidance to aid them in their recovery- Developed comprehensive partnership plans to remain accountable to clients and create a clear path to recovery- Presented clients’ cases to various charitable organizations and was awarded more than $100,000 of financial assistance- Navigated the complexities of various federal, state, and local grant programs to effectively advise and empower clients

Ewing, Nj

- Developed fundraisers and programs that net over $20,000 for Class programs- Managed a budget of over $260,000 planning "Senior Week"​, a four day program with over 600 seniors in attendance- Formulated the Public Safety Advisory Board, where campus constituents discuss current issues within the Campus Police structure

Ewing, Nj

- Actively developed, planned, and executed over thirty educational programs- Guided and led over 150 first year students in residential dormitories- Developed exceptional interpersonal skills through dealing with various incidents and consulting with students on a 1 to 1 basis- Completed various administrative tasks including logging packages and mail and providing key and hall security

Ewing, Nj

- Acted as liaison between the students and faculty of the School of Business - Communicated students concerns to the administration through weekly meetings and relayed the results of the discussion to the student body- Integral in the formulation of the Peer Mentoring Program, where upperclassmen would mentor and advise incoming freshmen on topics ranging on what classes to take through what clubs might be the best fit

- Researched and analyzed data relating to the military defense industry- Observed Senate Congressional Hearings regarding the Defense Budget- Advised clients on lobbying strategies by giving step by step reports- Absorbed the entire Congressional Budget process and implemented action plans for successful lobbying measures