Robert Puga Email & Phone Number

Costa Mesa, Ca, Us

United States

Victorville, California, United States

In this role , I supervised and motivated a talented team of sales representatives to achieve daily and monthly goals. Managed daily operational tasks , including receiving inventory and controlling over $100,000 worth of inventory. I supervised scheduling tasks to ensuring store efficiency, held the top sales conversion for nearly a year in my district and exceeded sales goals . I also opened this location from the ground up with city officials and my operations team.

United States

In this position, I learned how to become a versatile team leader as well as a service professional who’s skilled at networking and achieving monthly sales goals. Besides overseeing the team’s daily goals, I too sold various phones, plans, and home services for T-Mobile. I Co-managed a team of 10 sales representatives by building enthusiasm and adapting feedback. I also actively mentored our reps and monitored key performances in order to achieve monthly goals and expectations and was the top salesperson of California in August/November 2017.

United States

As a Medicare Specialist, I strived for first call resolution on each call in order to resolve member issues at the point of contact. I helped navigate our members and providers needs by explaining their benefits, solving claims concerns, or just being their healthcare advocate. I was their guide to a better Healthcare experience by being proactive, anticipating their next steps and ensuring that they only need to call once to get the help they were looking for. I constantly was learning and growing my Medical terminology which, I still use to this day.