Robert Purcell Email & Phone Number

Florida, United States

Miami, Florida, Us

Deerfield Beach, Florida, Us

• Oversee revenue of $45+ million annually • Oversee billing office• Process Credentialing and Contracting with Commercial Insurance • Review and Enhance KPIso Cashflow/collection improvemento Waterfall improvemento Bad debt reductiono Out Network payor trends and underpaymentso Year of Year & Month over Month trends• Revenue Improvement by obtaining collaboration with departments impacting revenue• RCM department team building & collaboration • Accountability and outcome improvements• Manage a team of 16 staff• Review and implement opportunities for collection improvement• Substance, Mental Health, and Physicians billing & collections• In-Network & Out of Network collections

Miami, Florida, Us

• Oversaw 120+ million in Revenue annually. (During the three years with Monte Nido, it grew from eighteen locations and 5M in monthly revenue to thirty-six locations and 10M in monthly revenue.)• Oversaw central billing office• Oversaw centralized Insurance Verification Team • Revenue experienced, data-driven, and developing effective KPI tracking and reporting toolso Cash flow forecasting reportingo Waterfall development and reportingo Cash collection development and reportingo Year over Year and month over month revenue trendso Problem resolution for accounts receivable, billing & collections o 3+ years of Out-of-network and balance billing experienceo Insurance credentialing and contracting participation o Billing and collection practice for insurance payor requirements, private pay, Insurance claim coding, short pay and contract changes, and member out of pocket responsibilityo Admission functions relating to financial o Attendance/census management with checks and balanceso Month-end close revenue capture, cash receipt, and attendance balancing while closing in 3-4 business days. (Reduced by15 days)o ACH & ERA initiation, and watch banking deposits/acho Financial revenue and billing auditso Instrumental about credentialing and contracting with regards to revenue cycle and billing.• Accomplishments o Implementing and training staff on new policies and procedures & billing software o Leadership development to grow and expand self-knowledge and experienceo Project Team member for new CRM/EMR/RCM and aided with EMR buildout and implementation o Buildout and implemented CMD revenue cycle billing system o Prepared for central billing office startup o Team member and assisted leadership on new acquisitionso Developed a tool to help revenue cycle transition to promote a seamless transitiono Adding and onboarding new treatment centers and staff to CMDo Developed plan for staffing structure for acquisition growth and rollout timeline

President, Oct. 2020 - Oct. 2021Board of Directors, March 2019 - Sept. 2020

Us

Vice President of Revenue Cycle & Admissions 7/15 - 6/18Director of Reimbursement 11/12 – 7/15Manage Annual revenue of $200 million Manage Daily Operations (25 Locations in 3 states): Central Billing Office Business OfficesAdmission DepartmentsRegional Account ManagersAccount Receivable problem resolutionMedicare, Medicaid, Insurance, Private pays billing & collections Insurance per-diem and contract credentialingResident trustMonth end close A/R software set-ups, rollout and trainingEDI - set upFederal and State complianceImplement and train new policies and procedures Banking Deposits / EFT sReport cash flow and forecasting to CFOMedicare, Medicaid & Financial A/R AuditLeadership developmentCost ReportsFacility Financials (P&L)

Director of Financial Services 8/10 – 11/12Senior Regional Accounts Manager 10/04 – 8/10Manage Annual revenue of $220 million Manage Daily Operations (30 Locations in 9 states): Central Billing Office Business OfficesA/R, Cash and Regional ManagersAccount Receivable problem resolutionMedicare, Medicaid, Insurance, Private pays billing & collections Insurance per-diem and contract credentialingResident trustMonth end close A/R software set-ups, rollout and trainingEDI - set upFederal and State complianceImplement and train new policies and procedures Banking Deposits / EFT sReport cash flow, forecasting & challenges to CEOMedicare, Medicaid & Financial A/R AuditLeadership developmentCost ReportsFacility Financials (P&L)

Managed Daily OperationsMedicare, Medicaid , Insurance billing & collection10 SNF/LTC facilities with annual revenue of $144 millionManaged a team of 12 billing staffMonth end closeA/R software set-ups, rollout and trainingEDI - set upFederal and State complianceBanking Deposits / EFT s

Oversaw billing & collections process for corporate and satellite officeImplementation of monthly billing statement which increased receivables an additional 30% Implemented skip tracing practices for return address and disconnected phone numberNegotiated contract with a collection agency. Analyze the feasibility of hiring an outside collection serviceNegotiated collection agency contract, resulted in additional profit to the company

Blue Cross / Blue Shield insurance billingPrivate Pay CollectorPrepared accounts for collection agencyPrepared accounts for legal suite