Robert Pyer Email & Phone Number

White River Junction, Vermont

Servicing of Secondary Market LoansServicing of participated Loans with other institutionsBalancing of General Ledger and Loan accountsTrouble shooting of loan transaction discrepancies

Assist in overseeing day-to-day workflow of electronic banking servicesReg E disputesElectronic Banking services & productsDebit card maintenance and productionDaily fraud alerts and notificationsFacilitates cross-training amongst coworkersAssists with projects within the department as requestedGives presentations and demonstrations to bank staff on new.

White River Junction, Vermont

Processing all Reg E disputesMonitoring fraud softwareInteracted with customers by phone regarding disputes and/or fraudulent activity related to their accountsComfortable discussing potentially sensitive issues and also dealing with upset or irate customersResolved issues successfullyHigh degree of confidentialityMaintained excellent record of customer.

Lebanon, New Hampshire

Perform daily teller duties as assignedAssist customers in banking transactionsProvide customers with knowledge of MSBs other financial servicesGain referrals for MIS or LendingRecord of excellent customer serviceUpholds confidentialityMeticulous attention to detailEach transaction thoroughly examined for possible errorsAlways kept a neat workstation and.

Hanover, New Hampshire

Managed total store day-to-day operations with a staff of up to 8 employeesResponsible for office functions such as purchasing & receiving inventory weekly, maintaining Accounts Receivable customer files and sending out A/R Statements monthly, daily cash balancing and accounting duties, weekly payrollAssisted customers in locating merchandise and problem.