Robert Quick Email & Phone Number

Boston, Ma, Us

Leads a team of brilliant web middleware engineers (16) in operational and production support of BCBSMA's web infrastructure. Products include Websphere (WAS and MQ), IHS, Informatica (ETL, MDM and DQ), Informatica Integration Cloud Services (IICS+AWS), OpenShift, DataPower, IAM -- ISIM ISAM, Axway Secure Transport, WebLogic, RightFax, MQ, Sun Directory Services (LDAP and Access Manager), SharePoint Online, Axway Secure Transport, Jira, Confluence and others. We adhere to strict ITIL principles. Member of a leadership team developing, implementing and enforcing process to monitor and control Cloud costs since we employ a consumption cost model. Created an IICS Developer's Guide with Best Practices and company specific recommendations for developing efficient cloud code and proper usage of storage mediums. Conducting regular capacity planning reviews to ensure we have the right sized platform for us. I lead a second team -- Infrastructure PMO (7). This is a team of infrastructure dedicated Project Managers and Business Analysts who focus on delivering infrastructure projects, managing finances, licenses and tech refresh.

Project Manager -- Data Warehouse build out

Houston, Texas, Us

For Fannie Mae: Led a team of senior SOA consultants and Systinet Professional Services Consultants in a SOA consulting engagement. HP integrated Best Practices and SOA Intelectual Property into Fannie Mae’s SDLC.

Houston, Texas, Us

For Cigna: led and managed development teams (approx 120 people) in the construction and delivery of a Healthcare 5010 Claims Intake Engine to process EDI health care insurance transactions. This is a large, complex SOA based solution. Technologies include Oracle Fusion 11g (SOA, BAM, ESB, WebLogic), Websphere MQ, Edifecs, Corticon, Business Objects and Informatica. Responsible for the buildout and operational support of the infrastructure (twelve environments). Functioned as Primary Triage Leader

Houston, Texas, Us

For Western Union: Managed the migration of three mainframe applications to a midrange solution. Responsible for vendor/partner relations, finances, project management, problem and issues resolution and staffing.

Houston, Texas, Us

For Blue Cross Blue Shield Massachusetts: Responsible for leading and managing multiple teams of technical engineers in support of all web environments and services, including production support (7x24). Implemented ITIL principals. Manage the following teams• SeeBeyond and MQ (middleware) • LDAP and Access and Identity Management• WebLogic, Websphere and Web Server engineers• Informatica • AquaLogic (now Oracle Fusion/SOA)• Web Application Production Support • Configuration Management • Autonomy (Interwoven) Content Management• Tumbleweed (Secure FTP)

For First Health: Led the PMO at First Health. .

For Wisconsin Education Association Trust: Responsible for managing two major projects and assisted with the establishment of a Project Management Office.

For Blue Cross Blue Shield Massachusetts: Responsible for developing and implementing Web Office (PMO) policies and procedures.

For Blue Cross Blue Shield Massachusetts: Responsible for configuration management of the Web Development and Test Environments. Managed Change Control, software installs, code migration and communication of configuration management guidelines.

For Brown and Brown Insurance; Led a team to develop the Functional Requirements, Technical Requirements and Design for a portal.

For Beckman Coulter: Responsible for delivery of a redesigned and upgraded Beckman Coulter Web site.

For California State Automobile Association: Managed the development and implementation of the Customer Care Integration (CCI) Project.

For MCI Government Markets: Provided PMO oversight to a successful Y2K conversion.

For American Express Travel Related Services:Managed a Process Implementation Team that rolled out American Express’ web-based travel product named AXI – American Express Interactive.

For MCI State Government and University Markets: Participated in a commercial billing package evaluation.

For GTE TELEPHONE OPERATIONS: Led a fourteen-person team in the design and development of a large Sales Compensation client/server application.

For PolyGram Records, functioned as Account Delivery Manager.

Responsible for long term planning and day to day management of three large business applications in the Television Group.

Responsible for a wide variety of functional areas including:• Profit and loss responsibility• Hiring and firing authority, including interviewing of consultants, recruiters and marketing representatives• Sales and marketing support • Account management• New business development Responsible for on-site client site project management.

B.S. Management

B.S. Data Processing