Robert Quick

Robert Quick Email and Phone Number

Director at Blue Cross Blue Shield of Massachusetts @ Blue Cross Blue Shield of Massachusetts
Robert Quick's Location
Henryville, Pennsylvania, United States, United States
About Robert Quick

Over thirty years of significant leadership in senior delivery and leadership roles including Account Management, Application Development, Systems Integration and Operations/Production Support. Experienced in multiple platforms including Cloud, Web, Middleware, Client/Server, mainframe and AS/400. Extensive experience in sales, sales support, P&L ownership, production and operational support (ITIL), Agile and developing customer and business relationships.

Robert Quick's Current Company Details
Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield Of Massachusetts

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Director at Blue Cross Blue Shield of Massachusetts
Robert Quick Work Experience Details
  • Blue Cross Blue Shield Of Massachusetts
    Director
    Blue Cross Blue Shield Of Massachusetts Jun 2013 - Present
    Boston, Ma, Us
    Leads a team of brilliant web middleware engineers (16) in operational and production support of BCBSMA's web infrastructure. Products include Websphere (WAS and MQ), IHS, Informatica (ETL, MDM and DQ), Informatica Integration Cloud Services (IICS+AWS), OpenShift, DataPower, IAM -- ISIM ISAM, Axway Secure Transport, WebLogic, RightFax, MQ, Sun Directory Services (LDAP and Access Manager), SharePoint Online, Axway Secure Transport, Jira, Confluence and others. We adhere to strict ITIL principles. Member of a leadership team developing, implementing and enforcing process to monitor and control Cloud costs since we employ a consumption cost model. Created an IICS Developer's Guide with Best Practices and company specific recommendations for developing efficient cloud code and proper usage of storage mediums. Conducting regular capacity planning reviews to ensure we have the right sized platform for us. I lead a second team -- Infrastructure PMO (7). This is a team of infrastructure dedicated Project Managers and Business Analysts who focus on delivering infrastructure projects, managing finances, licenses and tech refresh.
  • Rbs Citizens Bank
    Program Manager
    Rbs Citizens Bank Feb 2013 - Jun 2013
    Project Manager -- Data Warehouse build out
  • Hp Enterprise Services
    Engagement Lead
    Hp Enterprise Services May 2012 - Oct 2012
    Houston, Texas, Us
    For Fannie Mae: Led a team of senior SOA consultants and Systinet Professional Services Consultants in a SOA consulting engagement. HP integrated Best Practices and SOA Intelectual Property into Fannie Mae’s SDLC.
  • Hp Enterprise Services
    Delivery Manager / Development Tower Lead
    Hp Enterprise Services Mar 2011 - Apr 2012
    Houston, Texas, Us
    For Cigna: led and managed development teams (approx 120 people) in the construction and delivery of a Healthcare 5010 Claims Intake Engine to process EDI health care insurance transactions. This is a large, complex SOA based solution. Technologies include Oracle Fusion 11g (SOA, BAM, ESB, WebLogic), Websphere MQ, Edifecs, Corticon, Business Objects and Informatica. Responsible for the buildout and operational support of the infrastructure (twelve environments). Functioned as Primary Triage Leader
  • Hp Enterprise Services
    Program Manager
    Hp Enterprise Services Oct 2010 - Feb 2011
    Houston, Texas, Us
    For Western Union: Managed the migration of three mainframe applications to a midrange solution. Responsible for vendor/partner relations, finances, project management, problem and issues resolution and staffing.
  • Hp Enterprise Services
    Delivery Manager Web Operations
    Hp Enterprise Services Nov 2004 - Oct 2010
    Houston, Texas, Us
    For Blue Cross Blue Shield Massachusetts: Responsible for leading and managing multiple teams of technical engineers in support of all web environments and services, including production support (7x24). Implemented ITIL principals. Manage the following teams• SeeBeyond and MQ (middleware) • LDAP and Access and Identity Management• WebLogic, Websphere and Web Server engineers• Informatica • AquaLogic (now Oracle Fusion/SOA)• Web Application Production Support • Configuration Management • Autonomy (Interwoven) Content Management• Tumbleweed (Secure FTP)
  • Eds Consulting
    Programme Management Office Director
    Eds Consulting Feb 2004 - Sep 2004
    For First Health: Led the PMO at First Health. .
  • Eds Consulting
    Senior Project Manager
    Eds Consulting Dec 2002 - Feb 2004
    For Wisconsin Education Association Trust: Responsible for managing two major projects and assisted with the establishment of a Project Management Office.
  • Eds Consulting
    Web Office Project Manager
    Eds Consulting Sep 2002 - Nov 2002
    For Blue Cross Blue Shield Massachusetts: Responsible for developing and implementing Web Office (PMO) policies and procedures.
  • Eds Consulting
    Web Development Environment Manager
    Eds Consulting Oct 2001 - Jul 2002
    For Blue Cross Blue Shield Massachusetts: Responsible for configuration management of the Web Development and Test Environments. Managed Change Control, software installs, code migration and communication of configuration management guidelines.
  • Eds Consulting
    Senior Consultant
    Eds Consulting Jun 2001 - Oct 2001
    For Brown and Brown Insurance; Led a team to develop the Functional Requirements, Technical Requirements and Design for a portal.
  • Eds Consulting
    Service Delivery Manager
    Eds Consulting Jun 2000 - Apr 2001
    For Beckman Coulter: Responsible for delivery of a redesigned and upgraded Beckman Coulter Web site.
  • Eds Consulting
    Project Director
    Eds Consulting Aug 1999 - Apr 2000
    For California State Automobile Association: Managed the development and implementation of the Customer Care Integration (CCI) Project.
  • Mci Systemhouse
    Service Delivery Manager
    Mci Systemhouse Jun 1999 - Nov 1999
    For MCI Government Markets: Provided PMO oversight to a successful Y2K conversion.
  • Mci Systemhouse
    Phoenix Branch Service Delivery Manager
    Mci Systemhouse Mar 1997 - Aug 1999
  • Mci Systemhouse
    Project Director
    Mci Systemhouse Jul 1997 - Sep 1998
    For American Express Travel Related Services:Managed a Process Implementation Team that rolled out American Express’ web-based travel product named AXI – American Express Interactive.
  • Mci Systemhouse
    Project Director
    Mci Systemhouse Mar 1997 - Sep 1997
    For MCI State Government and University Markets: Participated in a commercial billing package evaluation.
  • Gte
    Consultant / Manager
    Gte Jan 1996 - Mar 1997
    For GTE TELEPHONE OPERATIONS: Led a fourteen-person team in the design and development of a large Sales Compensation client/server application.
  • Distribution Architects International
    Senior Account Manager
    Distribution Architects International Nov 1994 - Dec 1995
    For PolyGram Records, functioned as Account Delivery Manager.
  • Paramount Pictures Corporation
    Senior Manager
    Paramount Pictures Corporation May 1993 - Nov 1994
    Responsible for long term planning and day to day management of three large business applications in the Television Group.
  • Automated Concepts Incorporated
    Senior Technical Manager
    Automated Concepts Incorporated Apr 1983 - May 1993
    Responsible for a wide variety of functional areas including:• Profit and loss responsibility• Hiring and firing authority, including interviewing of consultants, recruiters and marketing representatives• Sales and marketing support • Account management• New business development Responsible for on-site client site project management.
  • Cbm Incorporated
    Account Manager / Consultant
    Cbm Incorporated Aug 1979 - Apr 1983
  • Consumer Systems Service Group
    Programmer/Analyst
    Consumer Systems Service Group Feb 1978 - Aug 1979

Robert Quick Skills

Sdlc Integration Enterprise Architecture Soa Agile Methodologies Business Intelligence Business Process Business Process Improvement Change Management Business Analysis Business Requirements

Robert Quick Education Details

  • Ferris State University
    Ferris State University
    B.S. Management
  • Ferris State University
    Ferris State University
    B.S. Data Processing

Frequently Asked Questions about Robert Quick

What company does Robert Quick work for?

Robert Quick works for Blue Cross Blue Shield Of Massachusetts

What is Robert Quick's role at the current company?

Robert Quick's current role is Director at Blue Cross Blue Shield of Massachusetts.

What is Robert Quick's email address?

Robert Quick's email address is ro****@****sma.com

What is Robert Quick's direct phone number?

Robert Quick's direct phone number is +148039*****

What schools did Robert Quick attend?

Robert Quick attended Ferris State University, Ferris State University.

What skills is Robert Quick known for?

Robert Quick has skills like Sdlc, Integration, Enterprise Architecture, Soa, Agile Methodologies, Business Intelligence, Business Process, Business Process Improvement, Change Management, Business Analysis, Business Requirements.

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