*Team BAU lead: investigating and resolving customer issues.*Liaise with customers capturing business requirements.*SAP Business Intelligence Admin and Developer.*Documentation, training materials and user training.*Maximo 7.6.

*Team BAU lead: investigating and resolving customer issues.*Liaise with customers capturing business requirements.*SAP Business Intelligence Admin and Developer.*Documentation, training materials and user training.*Maximo 5.2 / 7.5.

*Implemented exception reports for: finance / operations / system data integrity checks, and KPIs / performance metrics.*Finance Business Partner for a contract.*Police accounting systems for adherence to procedures and governance at granular level (Work Orders, Purchase Orders, Invoices, Labour).*Forensic interrogation of accounting systems.*BusinessObjects 6.5.1. (Desktop Rich Client) / InfoView.*Create scripts to update system data and correct system integrity.*Resolve Asset Management system issues with IT.*Maximo.*Mentor.*Made redundant in 33% downsizing and approached for next role by internal Information Management Team.

*Facilitated company WIP management at granular level (Work Orders, Purchase Orders, Invoices, Labour). Enforced systems financial governance.*Daily and end of month P&L / WIP journal adjustments.*Self-taught BusinessObjects 6.5.1 and developed own reports.*Forensic interrogation of accounting systems.*Implemented critical exception and Finance reports across company.*Created scripts to update system data and correct system integrity.*User training (WIP and Maximo).*Wrote "Finance Best Practice" for the "BBW Academy"; presenting monthly training sessions to managers at the "BBW Academy" and assessing Contracts.*Promoted into next role.

*Implemented centralised company WIP management at granular level (Work Orders, Purchase Orders, Invoices, Labour).*Defined and implemented WO financial governance.*Promoted into next role.

*Temp role. AP Supervisor then Billing Troubleshooter, for South West Prime contract.

*Finance duties for a £5m turnover, 22 bed care home.

*Secondment answering directly to Regional Director and acting on his behalf for the £12.5m turnover 15 reporting profit centres in the South West.*Creating budget forecasts and providing monthly and quarterly detailed financial analysis on their financial performance.*Created streamlined methods for data collation and reporting that were introduced company wide as best practice.

Accounts Assistant (Temp.) RNID Care Services, Bath. 09/2001 - 04/2002Credit Controller (Temp.) Milburns Restaurants Ltd, Bath. 07/2000 - 09/2000Accounts Assistant (Temp.) Morgans Insurance Brokers, Bath. 07/1999 - 09/1999Accounts Assistant (Temp.) Kingswood School, Bath. 07/1998 - 10/1998Assistant Manager The Vaults Restaurant, Bath. 06/1996 - 09/1997Acting Restaurant Manager / Assistant Manager Genesis Fast Food Ltd. 11/1994 - 05/1996*Managing 40 staff and the managerial, operational, financial, administrative and development aspects of the restaurant: budgets, P&L, rotas, training, quality control, stock control and ordering.Shift Supervisor Ambiance Restaurants Ltd, Bath. 01/1994 - 11/1994