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Successful, goal oriented professional with 8+ years of building partnerships and problem solving with clients to help them achieve goals. Skilled in all areas required to deliver successful growth and retention results: Sales, Communication, Account Management, Customer Service and Negotiation Skills.Highlights:Surpassed sales, retention, and customer satisfaction goals in first year at WMDrove revenue and account growth using consultative and customer focused attitudeClosed 67% of all inbound sales inquiriesCompleted projects while maintaining excellent customer service/empathyOutside of work I love playing guitar, fly fishing, or just about anything outdoors. Most of my free time is spent around the water.I am continuously looking to learn and grow professionally and personally. If you are too, I would love to connect!
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Account SpecialistWmSaint Paul, Mn, Us -
Inside Sales RepresentativeCantaloupe Inc May 2024 - PresentMalvern, Pennsylvania, Us -
Account SpecialistWm Sep 2021 - Jun 2024Houston, Texas, UsAccomplishments 2022 - 184.34% of quota• Develop and maintain relationships with existing customers by building rapport as a dependable Account Representative• Actively listen, and communicate with customers to solve escalated issues for customer service• Generates revenue growth by using consultative selling approach in the acquisition of new customers and retention of existing customers• “Sells and Saves, Secures, and Converts” by using sound negotiation practices when fielding all customer sales and cancellation requests to obtain customer contract commitment -
Case Management SpecialistWashington County, Minnesota Jan 2018 - Aug 2021Stillwater, Mn, Us• Implement and coordinate the delivery of service and treatment plans for a large volume of clients • Use motivational interview training to guide clients to solutions for problems• Communicate with court administration/clients on a daily basis to make sure court orders are completed and on time• Act as primary contact within community corrections/court system to build a positive working relationship with clients• Prepare and analyze reports regarding client progress -
Assistant Probation OfficerDakota County Sep 2016 - Aug 2019Us• Supervise Juvenile offenders in daily activities • Maintain a safe environment in Juvenile Secure Facility • Support Offenders specific case plans and de-escalate crisis situations -
Residential Support WorkerRebound Dec 2015 - Sep 2016• Supervises residents during recreational activities in house and in community• De-escalation and crisis support• Support resident case plan goals through positive role modeling, programming, and building resilience in young people and their visiting families
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Corrections Service OfficerAnoka County Mar 2015 - Jan 2016Anoka, Mn, Us• Enforce all court releasing authority orders • Conduct court-ordered background investigations to assist the court in determining the sentencing and detention dispositions • Prepares adjustment, violation and other required reports to aid the court and releasing authority in making necessary ongoing case decisions • Supervise juvenile offenders in field -
Criminal Justice Major At St. Cloud StateSt. Cloud State University Aug 2011 - Aug 2015St. Cloud, Mn, Us
Robert Rada Skills
Robert Rada Education Details
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St. Cloud State UniversityCriminal Justice
Frequently Asked Questions about Robert Rada
What company does Robert Rada work for?
Robert Rada works for Wm
What is Robert Rada's role at the current company?
Robert Rada's current role is Account Specialist.
What is Robert Rada's email address?
Robert Rada's email address is ro****@****n.mn.us
What is Robert Rada's direct phone number?
Robert Rada's direct phone number is +176342*****
What schools did Robert Rada attend?
Robert Rada attended St. Cloud State University.
What skills is Robert Rada known for?
Robert Rada has skills like Leadership.
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